• Resolved citizan

    (@citizan)


    The plugin is really very cool, but when you add it to your site, it gives an error “unexpected end of json input”. The plugin is updated, WordPress is updated, PHP is the latest version and there are no other plugins that could interfere.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author learnhowwp.com

    (@themeythemes)

    Hi @citizan,

    Can you please clarify if the issue happens in both Visual Builder and front end? Or does the problem only happen in Visual Builder or only on front end?

    Would it be possible for you to share a link to the page with the issue?

    Thread Starter citizan

    (@citizan)

    Plugin Author learnhowwp.com

    (@themeythemes)

    I see you are in the Visual Builder.

    Can you add the Post Carousel like this, let it output the JSON error but save the page. Then exit the Visual Builder.

    See if the issue also happens when you are outside Divi.

    Also if the website is hosted on a liver server then it would be helpful to share a link to the page so I can take a closer look at the problem.

    Thread Starter citizan

    (@citizan)

    @themeythemes Oh, yes. When the page is published, everything is displayed in the final published result. The error is only in Visual Builder. But in general, it’s not very convenient to edit when you can’t see anything, but thanks.

    Plugin Author learnhowwp.com

    (@themeythemes)

    @citizan Glad to know that it is working fine on the live page and the error is only in the Visual Builder.

    However I have just tested the plugin on a completely fresh installation of WordPress and the latest version of Divi theme and I don’t get this error.

    You can also confirm this by using https://tastewp.com/ to setup a temporary WordPress website easily and quickly, upload the Divi theme and then install the Post Carousel plugin. I see the Hello World post in the Visual Builder when I add the module and the Post Carousel works fine inside the Visual Builder.

    So this is not a generic issue and it seems to only happen under certain conditions.

    Would it be possible for you to export the posts you have on the website through WordPress Dashboard > Tools > Export and also export the Divi layout of the page where you add the Post Carousel module to [email protected] so I can try to recreate the issue on my end find out why it is happening.

    https://www.elegantthemes.com/documentation/divi/library-import/

    Thread Starter citizan

    (@citizan)

    learnhowwp.com Oh, no. I’m new to Divi and all this, and I don’t even want to bother with it. I’ll just try to customize it by touch, and that’s it. Thank you very much for your time.?

Viewing 6 replies - 1 through 6 (of 6 total)
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