Error: Unable to retrieve data from Dynamics CRM

  • Resolved pearcer

    (@pearcer)


    7 years, 9 months ago

    I have successfully connected to an on-prem CRM. However, if I try to use the Shortcode wizard, I get the error: “Unable to retrieve data from Dynamics CRM”
    Any insights into what is causing this error?

Viewing 1 replies (of 1 total)
  • Plugin Author alexacrm

    (@alexacrm)

    @pearcer,

    the most common scenario is when page is not bound to the record but you’re trying to use the field wizard. (We should really disabled it in this scenario!)

    Reason for the error is that our plugin does not know the entity for which to retrieve metadata hence the message.

    If your scenario is different, please let us know
    Thanks
    AlexaCRM Support

Viewing 1 replies (of 1 total)
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