• Resolved George Lotfy

    (@glotfy)


    kindly the plugin was working perfectly on windows hosting plan, I moved to a Linux hosting plan but the plugin stopped working, I re-upload the database and content many times but no use, I also delete tables from the database but the plugin was caching old directory in cerber files table.
    when I am trying to run a scan I got the following error from the console
    wp cerBER SCANNER ERROR: ERROR: Unable to raise memory limit
    my php.ini is already set to 256M

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author gioni

    (@gioni)

    Raising the memory limit may not work on a hosting. But it doesn’t prevent the scanner from doing its job. You can ignore that error unless the scanner is unable to finish the scan. If the scanner hangs, check the browser console for other errors.

    Thread Starter George Lotfy

    (@glotfy)

    all of this happened after migration from Windows plan to Linux plan, I found a table in the database called cerber_files and it records the old path.
    I removed the plugin and reinstall it many times but no use.
    I removed all the tables but nothing happens still getting the same error.
    I had to remove the plugin, if you can help me solve this issue I will reinstall it, it’s easy to use and I have been using it 7 months ago.
    Thank you.

    Plugin Author gioni

    (@gioni)

    Please install the 8.1 version.

    Thread Starter George Lotfy

    (@glotfy)

    Thank you, I did but I got these errors

    Process has been aborted due to server error. Check the browser console for errors.
    The scan is finished. Please review the results.

    console error:

    Failed to load resource: the server responded with a status of 404 ()

    WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

    Failed to load resource: the server responded with a status of 500 ()

    Server error: 500

    POST https://example.com/wp-admin/admin-ajax.php 500

    • This reply was modified 5 years, 8 months ago by George Lotfy.
    • This reply was modified 5 years, 8 months ago by George Lotfy.
    Thread Starter George Lotfy

    (@glotfy)

    maybe these issues related to migration, I will try to use it on a new website and see.
    Thank you.

    Plugin Author gioni

    (@gioni)

    First of all, the following message is not related to the plugin. Plus it’s weird and inappropriate because nothing in the WordPress or other plugins uses WebSockets. It seems your server (hosting settings) is misconfigured. Possibly you have a strange proxy on your web server.

    WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403

    Thread Starter George Lotfy

    (@glotfy)

    Thank you very much for your help.
    as I mentioned before the plugin was working perfect on a windows plan, after I migrate to a Linux plan on the same hosting, when ever I try to run a scan I received the previous error.I didn’t mean that there is an issue on the plugin, I liked your plugin and already rated a five star because it’s easy to use,free and you deserve it.
    I was trying to solve the issue, anyway I don’t want to waste your time.
    Thank you very much I will install it on a different website.
    you can close the ticket.
    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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