• brees

    (@brees)


    Hello,

    I have a form that continually fails with this response:

    {into: "#wpcf7-f4795-p2911-o7", status: "mail_failed",…}
        into: "#wpcf7-f4795-p2911-o7"
        message: "There was an error trying to send your message. Please try again later."
        status: "mail_failed"

    It only seems to pass when the upload size is small, e.g., 3mb.

    My shortcode specifies a limit of 100mb [… limit:100mb …], and the php max_upload and other server settings have been updated and are in place.

    Does the error above suggest a mail issue, and is there a direction in which you can point me? Odd that it seems to work for small uploads, but it’s always the “error trying to send” message that shows up when it fails.

    Thank you,
    BR

    • This topic was modified 5 years ago by brees. Reason: issues to uploads

    The page I need help with: [log in to see the link]

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  • Neil Murray

    (@buzztone)

    Does the error above suggest a mail issue

    Yes – it looks your hosting may be imposing a 3 Mb limit on email attachments.

    Note: It’s unlikely you will be able to successfully send & receive emails with 100 Mb file attachments – that’s far too big for normal emails.

Viewing 1 replies (of 1 total)
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