Error trying to load no existing img

  • Resolved storgar

    (@storgar)


    1 year ago

    When loading the web, it takes 1.2 seconds more than usual because the plugin tries to load an image that is not in uploads the folder of the plugin twice, making the load slower.

    This is the URL: wp-content/uploads/sb-instagram-feed-images/…_nfull.jpg

    I tried to clear cache, but the issue continues.

    Any ideas/suggestions on how to fix this problem?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @storgar,

    Thank you for reaching out here. I took a look at your site, and it looks like clearing the plugin cache did have an effect, at least after the cache of your site was otherwise also cleared. It is normally an issue with the source or the cache on your website causing errors like the one described.

    Currently, there are JavaScript errors on the site unrelated to our plugin, which may be good to take a look at.

    If you run into the error with our plugin’s cache again (or if it occurs now & then and I just missed it here), let us know!

    Best regards,
    Joel

    Thread Starter storgar

    (@storgar)

    Thak you Joel.

    I will take a look about those errors.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @storgar,

    I am marking this thread as resolved, however if you still have issues let me know or please feel free to send us a support request on our website.

    Best regards,
    Joel

Viewing 3 replies - 1 through 3 (of 3 total)
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