Error to process Check Out

  • Resolved nickzumba

    (@nickzumba)


    3 weeks, 1 day ago

    Good afternoon team, 

    I have the following problem: 

    The link to complete the purchase of a product is: vajillasycubos.com/finalizar-compra 

    In this link the Checkout Field Editor for WooCommerce plugin is located, all the data is completed and for some reason the process payment button (which is a button shown by woo cheackout) is blocked. 

    However, I have carried out the test by adding the button twice, and so the 2nd button does “work”, however the first button is still blocked.

    Please I will appreciate your support to verify if the latest update has caused this error. 

    Apparently it is a type of incompatibility between Checkout Field Editor for WooCommerce and Woocommerce or DIVI

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    While checking your website, we are not able to recreate the issue that you have mentioned and are able to place orders without any issues.

    Could you please check and verify once again from your end?

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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