• Resolved karinaferreira20

    (@karinaferreira20)


    Doubt for installation

    I am trying to install the podcast player on my website for a few days.
    The rss link is on the anchor https://anchor.fm/s/277412c0/podcast/rss
    I tried to install with elementor and without elementor, on the page with wordprerss edit.
    I don′t know what to do anymore.
    The error that appears is HTTP: ERROR: CURL ERROR 7. FAILED TO CONNECT TO ANCHOR.FM.443.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Veda

    (@vedathemes)

    Hi there,

    Thanks for trying Podcast Player.
    I tried your podcast feed URL and it is working perfectly on my test website. Here is the example, https://vedathemes.com/vedatest/sample-page/

    CURL errors are usually associated with your website server. Kindly contact your website host for this issue. They might be able to resolve it.

    Feel free to inform if any more help is required from my end.

    Thanks,

    Thread Starter karinaferreira20

    (@karinaferreira20)

    Their information is that as I work with a shared server, this type of plugin consumes a lot of resources and is not available in my package.
    I talked to them in a few minutes.
    Anyway thanks for the support.
    If there is another one plugin that I can use, it will be very good.

    Plugin Author Veda

    (@vedathemes)

    Hi there,

    Podcast player is not a resource heavy plugin, it should work comfortably with shared servers. The main issue is just fetching feed data from the anchor website using CURL (as you mentioned above, the error is FAILED TO CONNECT TO ANCHOR ). So your website is not even connecting to Anchor.

    Hope this explanation helps while discussing again with your hosting company.

    Inform if you need any further help with Podcast player.

    Thanks,

    Thread Starter karinaferreira20

    (@karinaferreira20)

    I don′t know what to do anymore.
    I talket to them by chat.

    It is not functional on our shared server, due to requirements, components, which must be used, in which on the shared server there is no way to have any editing or alteration of them. You can use it only if it is on a dedicated server that you can edit the server the way you need it. That is why there is a failure in the current server of your site.
    Each server and provider has its specifications.
    Questions via chat:
    So it’s your system that doesn’t allow
    It was programmed for that
    Not that it’s heavy then
    I’ll copy your answer to them. Thank you for your help
    Answer:
    Regarding heavy, it may be yes, but this is not even the biggest problem, but the ones I reported.

Viewing 4 replies - 1 through 4 (of 4 total)
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