Error: This theme failed to load properly

  • Resolved petersafetyiq21

    (@petersafetyiq21)


    1 year ago

    I received a notification from WordPress and my Hosting provider about this error and need assistance to resolve.

    The error I am receiving is below:
    Error: This theme failed to load properly and was paused within the admin backend.

    My website is currently in Recovery Mode so still functional at the moment but as soon as I exit recovery mode it breaks again.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Ivan Petermann

    (@ivanpetermann)

    Hello,

    The theme has an error in the last update.

    PHP Fatal error: require(): Failed opening required 'fake/classes/class-twenty-twenty-one-svg-icons.php' (include_path='.:/usr/local/lib/php') in /var/www/htdocs/wp-content/themes/twentytwentyone/functions.php on line 529

    Ivan Petermann

    (@ivanpetermann)

    Hello,

    In relation to the previous comment, the issue is related to a plugin in conjunction with WordPress 6.4, and not the theme in question. Please disregard.

    Thread Starter petersafetyiq21

    (@petersafetyiq21)

    Hi Ivan, can you see which plugin it is?

    Ivan Petermann

    (@ivanpetermann)

    Hi petersafetyiq21,

    Based on tests, it is affecting websites that use Oxygen Builder, ACF and theme Twenty Twenty-One activated.

    If your issue, a potential solution would be the following.

    1. Access the site via FTP
    2. Deactivate Oxygen
    3. Access WP Admin
    4. Activate the Twenty Twenty-Three or Twenty Twenty-Four theme
    5. Re-activate Oxygen

    Thread Starter petersafetyiq21

    (@petersafetyiq21)

    Ivan, you are a wizard!! Thank you that has fixed it.

    creationsunivers

    (@creationsunivers)

    Thanks a lot!

Viewing 6 replies - 1 through 6 (of 6 total)
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