Error: There is no connected account for the user false Feed will not update.

Hey Chantal,

I’m wondering if you just need to connect an account using the big blue button on the “Configure” tab inside the Instagram Feed settings page. Have you done this previously?

If you continue to have trouble, you can send us your “System info” from the “Support” tab while creating a ticket on our website:

https://smashballoon.com/instagram-feed/support/

– Craig

This thread has been quiet for awhile so I’m going to mark it as resolved. Let me know if you need more help with this though!

– Craig

Hello.
Same problem
Error: There is no connected account for the user 7 ******* 7 Feed will not update.
The plugin has been updated to the latest version. The connection is made.
Can hosting block connection?

Hey zaxvat4ik,

Can you send a link to the page that has the feed on it currently? We can likely figure out the issue then.

– Craig

where to send the address?

You can use our support page here:

https://smashballoon.com/instagram-feed/support/