error: There are no comments on your Google platform.

  • Resolved atualizadigital

    (@atualizadigital)


    2 years, 3 months ago

    the plugin connects to the google platform but does not recognize the comments.

    when reaching step 4 “Configure widget” the error appears: There are no comments on your Google platform.

    because of that, the site keeps this one without appearing comments: https://multipadraopostes.atualizapages.tk/

    Obs.: the platform is in multisite, it could be that, can you help me?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support krisztiannadudvari

    (@krisztiannadudvari)

    Hi @atualizadigital!

    Can you please attach your troubleshooting information and an URL for your Google page you would like to connect?

    Feel free to write us, if you need any assistance,
    Krisztián
    Trustindex

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @atualizadigital!

    We are working on it still, please give us some patience. Also, could you please send us your URL that you wanted to connect with your Google profile? Please try to reinstall the plugin, then reconnect your profile, in some minutes, there should be your data.

    Thanks in advance!

    Plugin Support Adam from Trustindex

    (@adam140299)

    Hello @atualizadigital!

    As I see, your reviews are downloaded to your widget, since I close this issue.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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