Error: The response is not a valid JSON response.

  • Resolved chaitalipdehadray

    (@chaitalipdehadray)


    4 years, 5 months ago

    Hello,

    Initial condition : WordPress installed https://oracusacademy.com , TutorLMS plugin installed, hosted on hostinger, ssl enabled )

    1- I go to analytincs.google.com and setup analytics account for the website.
    setup property and all
    2- I installed the Site Kit plugin
    3- I went to connect the Analytics profile
    4- From Site Kit configuration – I logged into my account and allowed required things and completed setup
    5- I get back to the dashboard
    6- The property was automatically detected
    7- Click on “Configure analytics” From Site Kit configuration
    >> Message “Error: The response is not a valid JSON response.”

    checked other thread and made the https same in both URLs (it is https at all places)
    reconnected the site kit configuration.
    still the same issue,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out and providing the steps you undertake before encountering this error. Please also share your Site Health information privately using this form and we can try and identify possible causes.

    I noticed also some irregular loading times when accessing your site, even timing out at times. You can view an example here.

    Hi,
    Things going good for you, I hope.
    I’m experiencing the same issue on https://onemarla.com/
    In Admin Dashboard>Site Kit>Dashboard>”Page Speed and Experience” at page end, I’m seeing this message “Error: The response is not a valid JSON response.”
    Thanks,

    Plugin Support James Osborne

    (@jamesosborne)

    @guyaftab If you’d like to open a new support topic we’d be happy to assist with your case individually.

    Please include all relevant information to your support topic, including your Site Health Information if relevant. You can share using this form after opening a support topic.

    Ok, thanks.

    Plugin Support James Osborne

    (@jamesosborne)

    @chaitalipdehadray As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
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