Error: The item specific Warranty is missing. (#21919303)

  • Resolved Demlaip

    (@jointwebblog)


    6 years, 11 months ago

    Hi Subrata,
    Hope all are doing well.

    We are getting this type of error while doing eBay listings verify, Kindly provide some resolution to this error

    Error: The item specific Warranty is missing. (#21919303)

    Thanks & Regards,
    Nitin.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hi @jointwebblog,

    I’m happy to assist you with this.

    But this is the exact same issue as the ticket you opened yesterday: Your other Ticket except it is about the “Warranty” item specific, not the “Country of Origin” item specific.

    So you can follow the instructions I provided in your last ticket, except it would be for the “Warranty” item specific instead.

    Kind regards,
    John

    Thread Starter Demlaip

    (@jointwebblog)

    Hi John,

    We are getting both errors like country origin and warranty is missing.
    Country origin issue is resolved thank you so much for that and now this item specific Warranty is missing (#21919303) error is not yet resolved, Kindly give some solution on this…

    Thanks & Regards,
    Nitin.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello @jointwebblog

    While I am more than happy to help, I am not sure what else I can say about this. As I said it is the same issue as your “Country of origin” issue except with a different item specific. So the instructions I provided you here:

    WP-Lister takes product attributes and sends them to eBay as item specifics.

    The free version does not include this “item Specifics” feature in the listing profile. All you need to do is visit the attributes tab in your edit product page, add an attribute for example “Country of Origin”, then in the box to the right put in the name of the Country of Origin. Then when you send this item to eBay those product attributes will be listed as item specifics on eBay. You will have to do this for all of your products that require a “Country of Origin” item-specific on eBay or “Warranty” item specific.

    Or if you would like, the Item specifics box will show in the Listing Profile after you select a category, and all you will need to do is input the item specific values once, and every listing linked to that listing profile will use those item specific names and values on eBay. (In Pro you also have access to the item specifics table in edit product page, not just the listing profile.)

    You can read more about item specifics here:

    Item Specifics
    Item Specifics & Listing Profiles

    … still apply just the same for the “Warranty” item specific, except you would follow the instructions above with “Warranty” and not “Country of Origin”.

    Kind regards,
    John

    Thread Starter Demlaip

    (@jointwebblog)

    Hi John,

    Thank You for your reply, and we tried what you said in the previous email but the entered value is not acceptable in the listings. So kindly share the valid values for Warranty…

    Thanks & Regards.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello @jointwebblog

    I cannot seem to locate any documentation online or in eBay’s API documentation that states what the valid “Warranty” item specific values are.

    I will ask the developer about this and we will get back to you as soon as we have more information.

    Kind regards,
    John

    Thread Starter Demlaip

    (@jointwebblog)

    Hi Jhon,

    Thanks for your reply.

    And our warranty value is 12 Months, kindly provide valid values for the same. We will wait for your reply…

    Thanks & Regards,
    Nitin.

    Plugin Support WP Lab Support

    (@wp-lab-support)

    Hello @jointwebblog.

    We tried loading up several categories but we couldn’t get any Warranty item specific to show up even after upping the MaxNames to 30 from 15. Can you please open a new ticket here, and provide us with your dashboard URL, admin login credentials, and the profile with that item specific available?

    Kind regards,
    John

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Error: The item specific Warranty is missing. (#21919303)’ is closed to new replies.