Error submitting form

  • Resolved ximenavin

    (@ximenavin)


    6 months, 2 weeks ago

    When I activate the plugin the form stops working completely. If I want to submit the form, the following error appears: “Your submission failed because of an error.”
    But if I deactivate the plugin, the form works correctly.

    Can you help me with this issue?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support gurpreetk1

    (@gurpreetk1)

    Hi @ximenavin,

    In the meantime, please try the following solutions: include the PNG file type in the “Allowed File Types” setting, or leave the setting blank, or disable the “required” option. This should allow the form to submit without errors.

    We will add the compatibility code in our next update.

    Thank you for your feedback.

    • This reply was modified 6 months, 1 week ago by gurpreetk1.
    Thread Starter ximenavin

    (@ximenavin)

    Thank you very much for your answer. I have added the PNG option as you told me and now everything works perfectly.

Viewing 2 replies - 1 through 2 (of 2 total)
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