error slow down

Hello @nortom

Thanks for reaching out.

Could you please confirm how to replicate this error?

Could you also share a copy of your WooCommerce system report and your latest Mollie log files?
The system report can be accessed from here:
WooCommerce > Status > Get system report > Copy for support.

Regards,
Femi

` WordPress Environment

WordPress address (URL): https://ledshoponline.be<br>Site address (URL): https://ledshoponline.be<br>WC Version: 8.5.2<br>REST API Version: ? 8.5.2<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 2 GB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: nl_BE<br>External object cache: ? Server Environment

Server Info: Apache/2.4.58 (Debian)<br>PHP Version: 8.2.15<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 800<br>PHP Max Input Vars: 5000<br>cURL Version: 7.64.0<br>OpenSSL/1.1.1n

SUHOSIN Installed: –<br>MySQL Version: 10.6.3-MariaDB-1:10.6.3+maria~buster-log<br>Max Upload Size: 100 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.5.2<br>WC Database Prefix: wp_<br>Totale databasegrootte: 489.65MB<br>Database datagrootte: 310.73MB<br>Database index grootte: 178.92MB<br>wp_woocommerce_sessions: Data: 25.06MB + Index: 1.14MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 8.52MB + Index: 2.52MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 43.56MB + Index: 34.11MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 4.52MB + Index: 3.41MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 3.52MB + Index: 3.03MB + Engine InnoDB<br>wp_asenha_failed_logins: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bv_ip_store: Data: 0.33MB + Index: 0.25MB + Engine InnoDB<br>wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 13.52MB + Index: 9.09MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_msyds_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_msyds_products: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 27.33MB + Index: 1.66MB + Engine InnoDB<br>wp_postmeta: Data: 97.63MB + Index: 43.73MB + Engine InnoDB<br>wp_posts: Data: 7.50MB + Index: 3.73MB + Engine InnoDB<br>wp_seopress_significant_keywords: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_termmeta: Data: 0.48MB + Index: 0.39MB + Engine InnoDB<br>wp_terms: Data: 0.19MB + Index: 0.19MB + Engine InnoDB<br>wp_term_relationships: Data: 1.52MB + Index: 0.34MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.22MB + Index: 0.23MB + Engine InnoDB<br>wp_usermeta: Data: 29.55MB + Index: 23.06MB + Engine InnoDB<br>wp_users: Data: 2.52MB + Index: 1.16MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 1.52MB + Index: 0.45MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 3.52MB + Index: 3.47MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 27.56MB + Index: 38.22MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 2.52MB + Index: 5.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 2.52MB + Index: 0.70MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 1.52MB + Index: 1.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 1.52MB + Index: 0.52MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 1.52MB + Index: 0.45MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.13MB + Index: 0.31MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY<br>wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts

attachment: 3009<br>custom_css: 8<br>customize_changeset: 6<br>flamingo_contact: 16<br>kadence_element: 2<br>kadence_wootemplate: 1<br>language_switcher: 4<br>mailpoet_page: 1<br>nav_menu_item: 181<br>oembed_cache: 26<br>page: 30<br>polylang_mo: 2<br>popup: 1<br>popup_theme: 6<br>post: 17<br>product: 598<br>product_variation: 269<br>revision: 1<br>saswp: 1<br>seopress_404: 2666<br>seopress_backlinks: 88<br>seopress_bot: 1<br>seopress_p1_rankings: 50<br>seopress_rankings: 50<br>seopress_schemas: 2<br>shop_coupon: 225<br>shop_order: 8877<br>shop_order_refund: 133<br>woo_product_tab: 2<br>wp_block: 3<br>wp_global_styles: 1<br>wp_navigation: 1<br>wpcode: 2<br>wphb_minify_group: 8<br>wpmm_theme: 3<br>wysijap: 1 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (33)

Admin and Site Enhancements (ASE): door wpase.com – 6.7.0<br>FiboSearch - AJAX Search for WooCommerce: door FiboSearch Team – 1.27.0<br>Breeze: door Cloudways – 2.1.3<br>Cookie Notice & Compliance for GDPR / CCPA: door Hu-manity.co – 2.4.13<br>Database Cleaner: Clean, Optimize & Repair: door Jordy Meow – 1.0.3<br>Google Listings and Ads: door WooCommerce – 2.5.17<br>GTranslate: door Translate AI Multilingual Solutions – 3.0.5<br>Imagify: door Imagify – Optimize Images & Convert WebP – 2.1.3.1<br>Judge.me Product Reviews for WooCommerce: door Judge.me – 1.3.22<br>Kadence Blocks - PRO Extension: door Kadence WP – 2.3.0<br>Kadence Blocks – Gutenberg Blocks for Page Builder Features: door Kadence WP – 3.2.21<br>Kadence Pro - Premium addon for the Kadence Theme: door Kadence WP – 1.0.20<br>Kadence Shop Kit: door Kadence WP – 2.0.28<br>MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: door MalCare Security – 5.47<br>Mollie Payments for WooCommerce: door Mollie – 7.5.0<br>MSY Drop Shipping: door DigiXoft – 1.1.0<br>Regenerate Thumbnails: door Alex Mills (Viper007Bond) – 3.1.6<br>Sendcloud | Smart Shipping Service: door Sendcloud B.V. – 2.4.0<br>Shoparize Partner: door Shoparize – 1.0.3<br>Spectra Pro: door Brainstorm Force – 1.1.2<br>Spectra: door Brainstorm Force – 2.12.2<br>CTX Feed: door WebAppick – 6.4.8<br>WooCommerce Cart Abandonment Recovery: door CartFlows Inc – 1.2.26<br>PayZen for WooCommerce: door Lyra Network – 1.12.0<br>WooCommerce EU/UK VAT Compliance (Premium): door David Anderson – 1.29.11<br>WooCommerce Price Based on Country: door Oscar Gare – 3.4.2<br>WooCommerce: door Automattic – 8.5.2<br>WP-Mail-SMTP: door WP-Mail-SMTP – 3.11.1<br>WP Rollback: door WP Rollback – 2.0.6<br>SEOPress Insights: door The SEO Guys at SEOPress – 1.10<br>SEOPress PRO: door The SEO Guys at SEOPress – 7.4.1<br>SEOPress: door The SEO Guys at SEOPress – 7.4<br>YITH WooCommerce EU Energy Label Premium: door YITH – 2.28.0 Inactive Plugins (7)

Antispam Bee: door pluginkollektiv – 2.11.5<br>Brevo - WooCommerce Email Marketing: door Brevo – 4.0.11<br>Facebook for WooCommerce: door Facebook – 3.1.9<br>Smart Image Resize PRO: door Nabil Lemsieh – 1.8.2<br>Tawk.to Live Chat: door Tawkto – 0.8.2<br>Wordfence Security: door Wordfence – 7.11.1<br>WP SendFox: door BogdanFix – 1.3.0 Dropin Plugins (2)

advanced-cache.php: advanced-cache.php<br>object-cache.php: Object Cache Pro (Drop-in) Must Use Plugins (2)

installatron_hide_status_test.php: door –<br>Object Cache Pro (MU): door Rhubarb Group – 1.20.2 Settings

API Enabled: ?<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: left_space<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: ? WC Pages

Winkelbasis: #207 - /shop/<br>Winkelwagen: #452148 - /winkelwagen/<br>Afrekenen: #209 - /checkout/<br>Mijn account: #210 - /my-account/<br>Algemene voorwaarden: #16634 - /verkoopsvoorwaarden/ Theme

Name: LEDSHOPTHEME23<br>Version: 1<br>Author URL: https://n/a<br>Child Theme: ?<br>Parent Theme Name: Kadence<br>Parent Theme Version: 1.1.51<br>Parent Theme Author URL: https://www.kadencewp.com/<br>WooCommerce Support: ? Templates

Overrides: /home/603619.cloudwaysapps.com/zeapuxhxff/public_html/wp-content/plugins/kadence-woo-extras/lib/gallery/product-image.php Geolocation debug info

Default customer location: geolocation<br>MaxMind GeoIP database: ?<br>MaxMind GeoIP license: ?<br>MM_COUNTRY_CODE: ?<br>GEOIP_COUNTRY_CODE: ?<br>HTTP_CF_IPCOUNTRY: BE<br>HTTP_X_COUNTRY_CODE: ?<br>HTTP_X_REAL_IP: 212.88.225.130<br>HTTP_X_FORWARDED_FOR: 212.88.225.130<br>REMOTE_ADDR: 212.88.225.130<br>Real external IP: 212.88.225.130<br>WCPBC_USE_REMOTE_ADDR: –<br>Geolocation Test: ? PBC Settings

Version: 3.4.2<br>Base location: BE<br>Base currency: EUR<br>Price Based On: billing<br>Shipping: –<br>Test mode: –<br>Test country: –<br>Load products price in background: ?<br>Prices entered with tax: ?<br>Calculate tax based on: billing<br>Display prices in the shop: incl Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-12 19:01:41 +00:00<br>Options: ?<br>Notes: 181<br>Onboarding: completed Action Scheduler

Afgerond: 2.944<br>Oldest: 2024-01-12 15:15:45 +0000<br>Newest: 2024-02-12 13:40:09 +0000

Mislukt: 6.885<br>Oldest: 2019-07-03 18:26:26 +0000<br>Newest: 2024-02-10 11:30:29 +0000

In afwachting: 6<br>Oldest: 2024-02-12 14:10:08 +0000<br>Newest: 2024-02-13 22:35:11 +0000 Status report information

Generated at: 2024-02-12 13:42:25 +00:00<br>`

Was this solved? How?? I have the same issue!

Hello,

this issue was not further investigated, because we would need to know how to reproduce this issue, but have not got the information to do so.

It might be best practice to open a private engagement via this link, so you can easily share the full system report, logs and possible instructions to reproduce this issue. When we can reproduce this ourselves, we can get our developers involved to investigate this problem and possibly get a fix in place.

Please let me know if we can still help you via this thread.

Kind regards,
Joost

Hello,

It has been quite some time since our last communication, so we will mark this thread as resolved. Please open a private engagement via this link if you are still facing issues or have questions that you need us to answer.

Kind regards,
Joost