Error: Site Kit encountered an error

  • Resolved truyenbanquyen

    (@truyenbanquyen)


    3 years, 9 months ago

    I’ve got these problems like others too,
    As requested, i’m creating this post for support.
    Please have a look!
    —–

    Cannot read property 'slug' of undefined

    in WidgetAreaRenderer
    in div
    in WidgetContextRenderer
    in DashboardApp
    in GoogleSitekitDashboard
    in RestoreSnapshots
    in ErrorHandler
    in Root
Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter truyenbanquyen

    (@truyenbanquyen)

    I’ve already submited support form!
    Thank you!

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for opening a support topic and sharing your details. As we’re currently investigating this would you also be able to share the following:

    1. At what stage does this occur? Ie. When checking your primary Site Kit dashboard or when using your admin toolbar.
    2. Do you see any browser console errors on the same screen where this appears?
    3. Does the same occur when you check your site from a Chrome browser incognito window?

    Once I know the above I can provide some troubleshooting suggestions. From inspecting your Site Health information which you kindly provided I suspect there may be a particular configuration with a third party plugin resulting in a conflict.

    To identify the issue correctly one can check this link – Data error in Analytics

    • This reply was modified 3 years, 9 months ago by singhvirat.
    • This reply was modified 3 years, 9 months ago by singhvirat.
    Plugin Support James Osborne

    (@jamesosborne)

    @singhvirat Thanks for reporting. It would be really great if you could open a new support topic as we’ve had other reports of this but so far we’ve been unable to recreate. Any additional information such as the 3 questions asked above would be helpful in determining the cause.

    After opening a support topic we can investigate your case individually from there.

    Plugin Support James Osborne

    (@jamesosborne)

    @singhvirat This is a separate issue to the JavaScript error however please feel free to provide further insights from your individual support topic which you kindly created.

    @truyenbanquyen We’ve received a Site ?Health information response. Can you confirm this was from you? If so it would be great if you could share the additional insights below, thank you!:

    1. At what stage does this occur? Ie. When checking your primary Site Kit dashboard or when using your admin toolbar.
    2. Do you see any browser console errors on the same screen where this appears?
    Thread Starter truyenbanquyen

    (@truyenbanquyen)

    @jamesosborne yes! i’ve submitted my site health via your form.

    1. The error show on the Site Kit Dash Board. I’ve tried to disconnect my analytics account and re-connect. Also deactivate plugin then activate it again but the problems persist.

    2. console error is here:

    Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
googlesitekit-vendor.346be2e029bd28ac57dd.js:1 TypeError: Cannot read property 'slug' of undefined
    at p (googlesitekit-dashboard.e2fb2513a57b6894e158.js:64)
    at WidgetAreaRenderer (googlesitekit-dashboard.e2fb2513a57b6894e158.js:120)
    at Ih (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at wi (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at ga (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at Zj (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at Lj (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at googlesitekit-vendor.346be2e029bd28ac57dd.js:1
    at t.unstable_runWithPriority (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at Mr (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
Pi @ googlesitekit-vendor.346be2e029bd28ac57dd.js:1
googlesitekit-dashboard.e2fb2513a57b6894e158.js:66 Caught an error: TypeError: Cannot read property 'slug' of undefined
    at p (googlesitekit-dashboard.e2fb2513a57b6894e158.js:64)
    at WidgetAreaRenderer (googlesitekit-dashboard.e2fb2513a57b6894e158.js:120)
    at Ih (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at wi (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at ga (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at Zj (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at Lj (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at googlesitekit-vendor.346be2e029bd28ac57dd.js:1
    at t.unstable_runWithPriority (googlesitekit-vendor.346be2e029bd28ac57dd.js:1)
    at Mr (googlesitekit-vendor.346be2e029bd28ac57dd.js:1) Object
value @ googlesitekit-dashboard.e2fb2513a57b6894e158.js:66
DevTools failed to load source map: Could not load content for https://*******/wp-content/plugins/log-cleaner-for-ithemes-security/css/log-cleaner.css.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    Thread Starter truyenbanquyen

    (@truyenbanquyen)

    @jamesosborne It’s fixed!! I don’t know how but no more error today!
    Thank you so much!

    My issue has not fixed yet. Please provide the solution.

    Plugin Support James Osborne

    (@jamesosborne)

    @truyenbanquyen Great to hear that Site Kit is now working for you as expected, and many thanks for sharing the additional insights.

    Out of curiosity were you using a Chrome browser when this issue occurred?

    @singhvirat I’ve responded to your individual support topic now. Please answer from there.

    Thank God. Finally, the issue has gone away with this solution – How to fix WordPress REST API error in Google Analytics.

Viewing 10 replies - 1 through 10 (of 10 total)
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