Error Setting up Merchant Center account

  • Resolved paulbucheint

    (@elegantcolumns)


    10 months, 3 weeks ago

    I keep seeing this error in the log

    2024-01-09T00:51:05+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Merchant Center account is not set up.

    2024-01-09T01:50:24+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Merchant Center account is not set up.

    I already have a google merchant center account that I created directly on Google Merchant center and its approved but has no products.

    I tried re-installing the plugin but it did not help

    ResponseProxied request shows its connected

    > get merchant ID Merchant ID: 532123****

    Please help!

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @elegantcolumns,

    The error message you’re seeing in the logs suggests that the plugin is not recognizing your Merchant Center account. Here are a few steps to troubleshoot:

    1. Ensure you’ve properly linked your Google Merchant Center account in the Google Listings & Ads plugin settings.
    2. Check if the Merchant ID displayed in the plugin settings matches the Merchant ID of your Google Merchant Center account.
    3. Make sure your Google Merchant Center account has the necessary permissions for the plugin to access it.

    If you’ve already checked these and the issue persists, it might be a good idea to disconnect and reconnect your Google account following the below steps:

    Next, go to Marketing > Google Listings & Ads and set up the connection again.

    Let us know how it goes!

Viewing 1 replies (of 1 total)
  • The topic ‘Error Setting up Merchant Center account’ is closed to new replies.