Error sending notifications logged out

  • Resolved poatsotarnadotcom

    (@poatsotarnadotcom)


    3 years, 4 months ago

    Hi,
    I have started to use wpforms as a simple contact form. The notification email works fine when i am previewing the form or when i use it in the same browser where i am logged in as admin on the site. But when i am accessing the site from another browser or when i am logged out from the site and using the form as a guest i get an error message “invalid form”.
    Everything else on the site is working fine and i have been spoken to the hoting company that said that they have several other cusomers on the same server where notifications from wpforms is working. we all use the wp mail smtp plugin. They have checked all settings and claims that they are the same as other customers. we use autorized smtp mail.
    I have checked all available settings and cant see anything wrong (and it works logged in). Do you have any suggestions, what to do?

    rdgs
    Per-Olof Persson

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @poatsotarnadotcom,

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thank you.

Viewing 1 replies (of 1 total)
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