Error Secret Key with stripe

Hello @revirlution,

Can you please attach the following?

• A screenshot of the behaviour you’re encountering, you can use Snipboard.
  
• A copy of your system status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.
  
• It’s also worth checking if there are any fatal error logs from WooCommerce > Status > Logs and choosing from the drop-down menu the fatal-errors.log option.

Look forward to hearing back from you.

https://snipboard.io/AUMq2n.jpg

Hi, I think now the image was done correctly. And here is the status of my woocommerce. I think, there isn′t any visual errors.

Many thanks

WordPress Environment

WordPress address (URL): https://www.revirlution.com
Site address (URL): https://www.revirlution.com
WC Version: 7.4.0
REST API Version: ?</img> 7.4.0
WC Blocks Version: ?</img> 9.4.3
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: es_ES
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 10000
PHP Max Input Vars: 10000
cURL Version: 7.84.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 5.6.51-cll-lve
Max Upload Size: 256 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.4.0
WC Database Prefix: wp_
Tama?o total de la base de datos: 59.39MB
Tama?o de los datos de la base de datos: 38.91MB
Tama?o del índice de la base de datos: 20.48MB
wp_woocommerce_sessions: Datos: 1.13MB + índice: 0.05MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
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wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
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wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
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wp_yoast_indexable: Datos: 1.13MB + índice: 0.09MB + Motor InnoDB
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wp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.22MB + índice: 0.19MB + Motor InnoDB

Post Type Counts

attachment: 453
custom_css: 1
cwginstocknotifier: 1
flamingo_contact: 5
flamingo_inbound: 1
footer: 7
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
mailpoet_page: 1
nasa_block: 18
nasa_pin_pb: 12
nav_menu_item: 38
oembed_cache: 2
page: 23
portfolio: 11
post: 16
product: 37
product_variation: 105
revision: 21
seur_labels: 6
shop_coupon: 1
shop_order: 5
wafs: 1
wp_global_styles: 2
wpcf7_contact_form: 15

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (26)

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SEUR Oficial: por José Conti – 2.1.1
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WooCommerce Stripe Gateway: por WooCommerce – 7.1.0
WooCommerce Google Analytics Integration: por WooCommerce – 1.6.1
PDF Invoices & Packing Slips for WooCommerce: por WP Overnight – 3.4.0
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WP Rocket: por WP Media – 3.12.5.3
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YITH WooCommerce Compare: por YITH – 2.23.0

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Settings

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Force SSL: ?</img>
Currency: EUR (€)
Currency Position: right_space
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Decimal Separator: ,
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simple (simple)
variable (variable)
woosb (woosb)
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Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
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rated-5 (rated-5)

Connected to WooCommerce.com: –
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Order datastore: WC_Order_Data_Store_CPT

WC Pages

Base de la tienda: #3694 - /tienda/
Carrito: #262 - /carrito/
Finalizar compra: #3695 - /pagina-pago/
Mi cuenta: #3696 - /mi-cuenta/
Términos y condiciones: #4370 - /terminos-y-condiciones/

Theme

Name: Elessi Theme Child
Version: 1.0
Author URL: https://nasatheme.com
Child Theme: ?</img>
Parent Theme Name: Elessi Theme
Parent Theme Version: 5.1.1
Parent Theme Author URL: https://nasatheme.com
WooCommerce Support: ?</img>

Templates

Overrides: elessi-theme-child/woocommerce/archive-product.php
elessi-theme-child/woocommerce/cart/cart-shipping.php
elessi-theme-child/woocommerce/cart/cart.php
elessi-theme-child/woocommerce/cart/cross-sells.php
elessi-theme-child/woocommerce/cart/mini-cart.php
elessi-theme-child/woocommerce/checkout/cart-errors.php
elessi-theme-child/woocommerce/checkout/form-billing.php
elessi-theme-child/woocommerce/checkout/form-checkout.php
elessi-theme-child/woocommerce/checkout/form-coupon.php
elessi-theme-child/woocommerce/checkout/form-login.php
elessi-theme-child/woocommerce/checkout/form-pay.php
elessi-theme-child/woocommerce/checkout/form-shipping.php
elessi-theme-child/woocommerce/checkout/order-receipt.php
elessi-theme-child/woocommerce/checkout/payment-method.php
elessi-theme-child/woocommerce/checkout/payment.php
elessi-theme-child/woocommerce/checkout/review-order.php
elessi-theme-child/woocommerce/checkout/terms.php
elessi-theme-child/woocommerce/checkout/thankyou.php
elessi-theme-child/woocommerce/content-product.php
elessi-theme-child/woocommerce/content-single-product.php
elessi-theme-child/woocommerce/content-widget-price-filter.php
elessi-theme-child/woocommerce/content-widget-product.php
elessi-theme-child/woocommerce/emails/admin-cancelled-order.php
elessi-theme-child/woocommerce/emails/admin-failed-order.php
elessi-theme-child/woocommerce/emails/admin-new-order.php
elessi-theme-child/woocommerce/emails/customer-completed-order.php
elessi-theme-child/woocommerce/emails/customer-invoice.php
elessi-theme-child/woocommerce/emails/customer-new-account.php
elessi-theme-child/woocommerce/emails/customer-note.php
elessi-theme-child/woocommerce/emails/customer-on-hold-order.php
elessi-theme-child/woocommerce/emails/customer-processing-order.php
elessi-theme-child/woocommerce/emails/customer-refunded-order.php
elessi-theme-child/woocommerce/emails/customer-reset-password.php
elessi-theme-child/woocommerce/emails/plain/admin-new-order.php
elessi-theme-child/woocommerce/global/breadcrumb.php
elessi-theme-child/woocommerce/global/form-login.php
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elessi-theme-child/woocommerce/loop/add-to-cart.php
elessi-theme-child/woocommerce/loop/loop-end.php
elessi-theme-child/woocommerce/loop/loop-start.php
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elessi-theme-child/woocommerce/loop/orderby.php
elessi-theme-child/woocommerce/loop/pagination.php
elessi-theme-child/woocommerce/loop/result-count.php
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elessi-theme-child/woocommerce/single-product/meta.php
elessi-theme-child/woocommerce/single-product/product-image.php
elessi-theme-child/woocommerce/single-product/product-thumbnails.php
elessi-theme-child/woocommerce/single-product/related.php
elessi-theme-child/woocommerce/single-product/sale-flash.php
elessi-theme-child/woocommerce/single-product/tabs/additional-information.php
elessi-theme-child/woocommerce/single-product/tabs/tabs.php
elessi-theme-child/woocommerce/single-product/up-sells.php
elessi-theme-child/woocommerce/single-product-reviews.php
elessi-theme-child/woocommerce/single-product.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
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navigation
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onboarding
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Disabled Features: minified-js
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settings

Daily Cron: ?</img> Next scheduled: 2023-03-01 14:10:28 +01:00
Options: ?</img>
Notes: 97
Onboarding: completed

Action Scheduler

Complete: 20.970
Oldest: 2023-01-29 09:26:01 +0100
Newest: 2023-03-01 09:24:57 +0100

Pending: 10
Oldest: 2023-03-01 09:26:20 +0100
Newest: 2024-01-01 00:00:01 +0100

Status report information

Generated at: 2023-03-01 09:25:05 +01:00
`

Hi,

Please navigate to WooCommerce > settings > payments > Stripe > settings > edit account keys. Be sure the keys you have are the same you have on your Stripe Dashboard.

Please recheck if the configuration is properly made according to:

https://woocommerce.com/document/stripe/#setup-and-configuration

If that does not help, please send a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Thanks.

Hi, Igor,

I don′t have any error, just some errors in stripe, like this. I sent you the status before and looks apparently good

I have disconnected once again the Conexion from woocommerce in wordpress, and everything looks good, but the sema error in the consola is there, and I am worried about that.

https://snipboard.io/AUMq2n.jpg

https://snipboard.io/bcsUZ8.jpg

There is part od api from 2019, maybe this is bad and interfiere with the new

https://snipboard.io/PMhpy5.jpg

https://snipboard.io/if8rCa.jpg

• This reply was modified 2 years ago by Revirlution.

There is part od api from 2019, maybe this is bad and interfiere with the new

https://snipboard.io/PMhpy5.jpg

https://snipboard.io/if8rCa.jpg

Hello @revirlution,

Thank you for all the screenshots!

I wasn’t able to replicate the issue on my test site. These kinds of problems are usually caused by a plugin/theme conflict.

The best way to determine this is by:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not comfortable doing all of this on the live version of your site, you can create a staging environment using WP-STAGING or any staging solution offered by your hosting service.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Let us know how it goes!