• Resolved hbconsultant

    (@hbconsultant)


    Hello

    I installed WordPress “Site Kit” plugin and I successfully connected my Google Serach console account. On the wordpress dashboard once I click on “Site Kit” / “Search Console” I get this error “An error has occurred in Site Kit” with this error code

    dateRangeLength must be a positive integer.

    in LegacySearchConsoleDashboardWidgetSiteStats
    in withData(LegacySearchConsoleDashboardWidgetSiteStats)
    in Unknown
    in WithSelect(withData(LegacySearchConsoleDashboardWidgetSiteStats))
    in div
    in Layout
    in div
    in div
    in div
    in div
    in GoogleSitekitSearchConsoleDashboardWidget
    in FilteredComponent
    in WithFilters(ModuleApp)
    in ModuleApp
    in GoogleSitekitModule
    in RestoreSnapshots
    in ErrorHandler
    in Root`

    thank you in advance

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out and providing details of the error you’re encountering. So we can troubleshooting this and ensure Site Kit works as expected please share the following information:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Does this error also occur on the primary Site Kit dashboard, or just the Search console window?
    3. Do you see any browser console errors on the same screen where this message occurs?

    After sharing the above you may also wish to try and disconnect Site Kit and connect once more.

    Let me know if you have any questions on the above.

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing your Site Health information. From the details provided nothing immediately stands out. If you can share the below I can add this information to the GitHub issue created in relation to this:

    1. Does this error also occur on the primary Site Kit dashboard, or just the Search console window?
    2. Do you see any browser console errors on the same screen where this message occurs?

    Once I have the above I can provide some troubleshooting steps to try and determine the cause.

    Hello @hbconsultant ,

    There is a good news ??

    Our Engineering team is working on this issue & we’ll update you once its fixed & shipped in Site Kit future release.

    In the meantime you can subscribe the GitHub issue for updates.

    Best Regards,

    @hbconsultant thanks for bearing with us.

    We’ve released a fix for this issue in today’s 1.34.0 release, which you can read more about here. Please update your Site Kit plugin to the latest version. Feel free to respond back in case if you still seeing any issues.

    Enjoy Site Kit ??

    Best Regards,

    Thread Starter hbconsultant

    (@hbconsultant)

    Hi

    Thank you for your reply. The error is no longer there but I currently have instead

    https://ibb.co/7nZQkSj

    Glad to hear new update helped ??

    For the other question, this is not an error or warning as currently there is no data available to show. Please check back Search Console dashboard after few days as it takes time to collect the data.

    We’d happy to hear your feedback about Sit Kit.

    Thread Starter hbconsultant

    (@hbconsultant)

    Thank you so much ??

Viewing 7 replies - 1 through 7 (of 7 total)
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