Error Savings Settings in WooPayments

  • Resolved Richard Spatts

    (@richspatts)


    6 months, 3 weeks ago

    Critical Uncaught WCPay\Exceptions\API_Exception: Error: Could not process the account. in /home/adunsbea/public_html/wp-content/plugins/woocommerce-payments/includes/wc-payment-api/class-wc-payments-api-client.php:2086 Additional context{ “error”: { “type”: 1, “file”: “\/home\/adunsbea\/public_html\/wp-content\/plugins\/woocommerce-payments\/includes\/wc-payment-api\/class-wc-payments-api-client.php”, “line”: 2086 }, “backtrace”: [ “”, “#0 \/home\/adunsbea\/public_html\/wp-content\/plugins\/woocommerce-payments\/includes\/wc-payment-api\/class-wc-payments-api-client.php(1880): WC_Payments_API_Client->check_response_for_errors(Array)”, “#1 \/home\/adunsbea\/public_html\/wp-content\/plugins\/woocommerce-payments\/includes\/wc-payment-api\/class-wc-payments-api-client.php(1645): WC_Payments_API_Client->request(Array, ‘fraud_ruleset’, ‘POST’)”, “#2 \/home\/adunsbea\/public_html\/wp-content\/plugins\/woocommerce-payments\/includes\/admin\/class-wc-rest-payments-settings-controller.php(984): WC_Payments_API_Client->save_fraud_ruleset(Array)”, “#3 \/home\/adunsbea\/public_html\/wp-content\/plugins\/woocommerce-payments\/includes\/admin\/class-wc-rest-payments-settings-controller.php(557): WC_REST_Payments_Settings_Controller->update_fraud_protection_settings(Object(WP_REST_Request))”, “#4 \/home\/adunsbea\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1230): WC_REST_Payments_Settings_Controller->update_settings(Object(WP_REST_Request))”, “#5 \/home\/adunsbea\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(1063): WP_REST_Server->respond_to_request(Object(WP_REST_Request), ‘\/wc\/v3\/payments…’, Array, NULL)”, “#6 \/home\/adunsbea\/public_html\/wp-includes\/rest-api\/class-wp-rest-server.php(439): WP_REST_Server->dispatch(Object(WP_REST_Request))”, “#7 \/home\/adunsbea\/public_html\/wp-includes\/rest-api.php(428): WP_REST_Server->serve_request(‘\/wc\/v3\/payments…’)”, “#8 \/home\/adunsbea\/public_html\/wp-includes\/class-wp-hook.php(324): rest_api_loaded(Object(WP))”, “#9 \/home\/adunsbea\/public_html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”, “#10 \/home\/adunsbea\/public_html\/wp-includes\/plugin.php(565): WP_Hook->do_action(Array)”, “#11 \/home\/adunsbea\/public_html\/wp-includes\/class-wp.php(418): do_action_ref_array(‘parse_request’, Array)”, “#12 \/home\/adunsbea\/public_html\/wp-includes\/class-wp.php(813): WP->parse_request(”)”, “#13 \/home\/adunsbea\/public_html\/wp-includes\/functions.php(1336): WP->main(”)”, “#14 \/home\/adunsbea\/public_html\/wp-blog-header.php(16): wp()”, “#15 \/home\/adunsbea\/public_html\/index.php(17): require(‘\/home\/adunsbea\/…’)”, “#16 {main}”, “thrown” ] }

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Richard Spatts

    Thank you for contacting Woo Support.

    I understand you are facing an issue with saving settings in WooPayments.

    You have already shared a detailed error log.
    Are you seeing any error or warning when you try to save the settings?

    Was the WooPayment plugin working before?
    If it was, have you made any changes to the site recently?

    To help you further, I’d like to review your site’s System Status Report.
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com
    After that, you can paste the Gist link here in your reply.

    Looking forward to your response. ??

    Best regards.

    Thread Starter Richard Spatts

    (@richspatts)

    This is the link to the system status. I have not used the payment gateway before. I really need help on how to set it up. https://github.com/Richspatts/System-status/blob/main/WooPayments

    Thread Starter Richard Spatts

    (@richspatts)

    i really need help on setting it up please. Thank you.

    Hey, @richspatts!

    To ensure that we can assist you further, could you please create a new ticket on our support page and include the forum thread link? This will allow our team to review your specific issue and provide you with the best possible solution. You can do this by going to WooCommerce.com > MY profile > Support

    Have a wonderful day!

Viewing 4 replies - 1 through 4 (of 4 total)
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