ERROR: S3 Service API
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For the past 7 to 10 days, a handful (4 to 6) of the 170+ sites we use this plugin on (almost all of those 170+ sites are on our VPS, so server environment is the same) have started generating errors like this:
[22-Aug-2017 05:02:10]Backup archive created. [22-Aug-2017 05:02:10] Archive size is 29.09 MB. [22-Aug-2017 05:02:10] 4259 Files with 71.09 MB in Archive. [22-Aug-2017 05:02:12] 1. Trying to send backup file to S3 Service … [22-Aug-2017 05:02:21] ERROR: S3 Service API: [curl] 6: Could not resolve host: s3.amazonaws.com [url] https://s3.amazonaws.com/bizsites?location [22-Aug-2017 05:02:22] 2. Trying to send backup file to S3 Service … [22-Aug-2017 05:02:29] ERROR: S3 Service API: [curl] 6: Could not resolve host: bizsites.s3.amazonaws.com [url] https://bizsites.s3.amazonaws.com [22-Aug-2017 05:02:30] 3. Trying to send backup file to S3 Service … [22-Aug-2017 05:02:37] ERROR: S3 Service API: [curl] 6: Could not resolve host: bizsites.s3.amazonaws.com [url] https://bizsites.s3.amazonaws.com [22-Aug-2017 05:02:38] ERROR: Step aborted: too many attempts! [22-Aug-2017 05:02:38] One old log deleted [22-Aug-2017 05:02:38] ERROR: Job has ended with errors in 39 seconds. You must resolve the errors for correct execution.
“bizsites” is my S3 bucket.
I’ve worked with hosting support and curl is up to date and functioning properly. And in fact, most of the jobs on most of the sites are working just fine. Also, when I log into a site and run a job manually, it completes just fine. I know it’s always these intermittent problems that are the most difficult to troubleshoot, but I’m wondering if you have seen anything like this before, or if you have any ideas for helping me troubleshoot.
Thanks!
Bet
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