Error retrieving the scan report

  • Resolved benny54

    (@benny54)


    5 months ago

    I’m using the free version of MainWP with the Sucuri scan extension activated.
    When i do a scan of a website i see the following error: ‘Error retrieving the scan report’.
    This issue is seen on all my websites.

    WP version: 6.5.4
    MainWP version: 5.1
    Sucuri extension version: 5.0

    Sucuri report worked fine in the past (last time used was about half a year ago on a few sites.
    I’ve uninstalled and re-installed/activated the extension to no avail.

    Any help in troubleshooting would be greatly appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter benny54

    (@benny54)

    When i enable debug in WP, i see the following warnings after the scan:

    Warning: Undefined variable $blacklisted in /home/xxxxxx/domains/xxxxxxx.nl/public_html/xxxxxxxx/wp-content/plugins/mainwp-sucuri-extension/class/mainwp-sucuri.class.php on line 1168

    Warning: Undefined variable $malware_exists in /home/xxxxxx/domains/xxxxxxx.nl/public_html/xxxxxxxx/wp-content/plugins/mainwp-sucuri-extension/class/mainwp-sucuri.class.php on line 1169

    Warning: Undefined variable $recommendations_exists in /home/xxxxxx/domains/xxxxxxx.nl/public_html/xxxxxxxx/wp-content/plugins/mainwp-sucuri-extension/class/mainwp-sucuri.class.php on line 1170

    Plugin Support sucuri1

    (@sucuri1)

    @benny54 Apologies but we do not support this extension. It is not our extension so you would need to contact the owner of the extension for help.

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