This error comes up if PHP can’t contact the Stop Forum Spam website or there is error reporting the spammer. I will test it. SFS is up and seems to be working.
I don’t have any spam right now, so I can’t test it on my sites. (I have all the test plugins running so I don’t get spam at all, but then again I am not sure anyone can comment on my site at the moment).
Is there anything in the error logs? You can check this on the diagnostics submenu item.
One thing, you have to wait for one request to finish before reporting the next one. Most of the time this isn’t an issue, but I got an error once because I was too quick with the keys and SFS was very slow.
If the ajax request times out you get this. If your SFS API key is wrong you get this error.
Oh, one more thing. If the IP address is IPV6 you get this error. I didn’t disable the reporting function on IPV6 numbers because I am always hopeful that SFS will fix it’s database. Right now they error out if you send them an IPV6 number.
Keith