Error Report

  • Resolved fegerus

    (@fegerus)


    3 years, 10 months ago

    [STEP] [2021-04-23 10:03:37] Initializing backup…
    [INFO] [2021-04-23 10:03:37] Backup & Migration version: 1.0.9
    [INFO] [2021-04-23 10:03:37] Site which will be backed up: https://www.chamavia.de
    [INFO] [2021-04-23 10:03:37] PHP Version: 7.4.14-he.0
    [INFO] [2021-04-23 10:03:37] Web server: Apache
    [INFO] [2021-04-23 10:03:37] Max execution time (in seconds): 259200
    [INFO] [2021-04-23 10:03:37] Checking if backup dir is writable…
    [INFO] [2021-04-23 10:03:37] Initializing custom error handler
    [INFO] [2021-04-23 10:03:37] Premium plugin is enabled and activated
    [SUCCESS] [2021-04-23 10:03:37] Yup it is writable…
    [INFO] [2021-04-23 10:03:37] PHP CLI is available – plugin will try to run server script.
    [STEP] [2021-04-23 10:03:37] Scanning files…
    [WARN] [2021-04-23 10:03:37] This file is quite big consider to exclude it, if backup fails: /is/htdocs/wp10474435_6XY0575X6X/www/wp-content/ai1wm-backups/www.chamavia.de-20210412-140130-eencs5.wpress (1.47 GB)
    [STEP] [2021-04-23 10:03:38] Checking free space, reserving…
    [INFO] [2021-04-23 10:03:38] Requires at least 3708768453 bytes. [3.45 GB]
    [INFO] [2021-04-23 10:03:38] Disk free space function is not disabled – using…
    [INFO] [2021-04-23 10:03:38] Checking this path/partition: /is/htdocs/wp10474435_6XY0575X6X/www/wp-content/backup-migration/backups
    [SUCCESS] [2021-04-23 10:03:38] There is 293,321.40 MB free. [286.45 GB]
    [SUCCESS] [2021-04-23 10:03:38] Great! We have enough space.
    [SUCCESS] [2021-04-23 10:03:38] Confirmed, there is more than enough space, checked: 3708768453 bytes
    [INFO] [2021-04-23 10:03:38] Scanning done – found 8352 files…
    [SUCCESS] [2021-04-23 10:03:38] Backup initialized…
    [STEP] [2021-04-23 10:03:38] Initializing archiving system…
    [SUCCESS] [2021-04-23 10:03:38] Archive system initialized…
    [STEP] [2021-04-23 10:03:38] Preparing map of files…
    [SUCCESS] [2021-04-23 10:03:38] Files prepared.
    [INFO] [2021-04-23 10:03:38] Starting compression process…
    [STEP] [2021-04-23 10:03:38] Smart memory calculation…
    [INFO] [2021-04-23 10:03:38] There is 256 MBs of memory to use
    [INFO] [2021-04-23 10:03:38] WordPress memory limit: 256 MBs
    [SUCCESS] [2021-04-23 10:03:38] Setting the safe limit to 57 MB
    [STEP] [2021-04-23 10:03:38] Making database backup
    [INFO] [2021-04-23 10:03:38] Iterating database…
    [INFO] [2021-04-23 10:03:48] Database size: 0 B
    [SUCCESS] [2021-04-23 10:03:48] Database backup finished
    [STEP] [2021-04-23 10:03:48] Making archive
    [INFO] [2021-04-23 10:03:48] Compressing…
    [INFO] [2021-04-23 10:03:48] Using PclZip module to create the backup
    [INFO] [2021-04-23 10:03:48] Legacy setting: Using default modules depending on user server
    [STEP] [2021-04-23 10:03:48] Running PHP CLI process – it should be confirmed with next messages
    [WARN] [2021-04-23 10:03:48] CLI Failed, trying to save the backup using alternative approaches.
    [INFO] [2021-04-23 10:03:48] Starting background process on server-side…
    [SUCCESS] [2021-04-23 10:03:48] Request sent successfully, without error returned.
    [WARN] [2021-04-23 10:03:50] Could not find any response from the server, trying again in 3 seconds.
    [WARN] [2021-04-23 10:03:53] Still nothing backup probably is not running.
    [STEP] [2021-04-23 10:03:53] Reverting backup, removing file…
    [ERROR] [2021-04-23 10:03:53] There was an error during backup…
    [ERROR] [2021-04-23 10:03:53] Backup could not run on your server, please check global logs.
    [STEP] [2021-04-23 10:03:53] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-04-23 10:03:54
    [DOWNLOAD GENERATED] Last update (seconds): 17 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-04-23 10:03:37

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi

    Your PHP CLI is not configured correctly I think.

    Please follow the steps (there are multiple solutions):
    Could you please try two different backup techniques (you can find them in ?other options” section) at the bottom:

    • “Bypass web server timeout directive – backup process may be slower”
    • …or “Bypass web server limits – it will disable automatic backup and possibility to run it in the background”
    • Don’t forget to save the settings ??

    You can also try to disable PHP CLI (then don’t change above method mentioned):

    • Pick default Backup Method (in other settings section)
    • Add this define(“BMI_CLI_ENABLED”, false); to your wp-config.php
    • Make sure quotes are not copied and type them manually (WP forum replaces them)
    • Once you do that default method will switch to one-request backup which depends on your web server timeout.

    Or if you want to use PHP CLI:

    • Update your default “php” command on your server
    • You can check current version with “php –version”
    • The version has to match at least 5.6 or above.
    • In future version we will try to detect new version automatically.

    Let me know if that helps.
    Thank you

    Plugin Support backupsupport

    (@backupsupport)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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