Error reauthenticating Still going on

  • Resolved alejandroarielp

    (@alejandroarielp)


    3 years, 9 months ago

    Hello everyone.

    I’m trying to reauthenticate after the plugin update to 1.2.0 and I’ve still receiving the “Something wrong. Please try again.” message when I’m back from facebook authentication page after touching the “reauthenticate” button on plugin.

    Do you know if I’ve to do something else?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We very much regret incidents such as the one that you have brought to our attention. Could you please try the following steps? It will most likely resolve the problem, however, I should note, that the feeds you have created will be removed.

    ?Go to Facebook Feed WD and press Uninstall.
    ?Navigate to Plugins page and delete Facebook Feed WD
    ?Reinstall and actvate it.

    Afterward, please authenticate with your account and recreate your feeds.

    Thanks!

    Have a nice day!

    Cesare

    (@cesarecappato)

    HI, also myself problem.
    I tried on a new site.
    During authentication, the screen where you choose the pages to import is missing

    Thanks!

    Cesare

    Thread Starter alejandroarielp

    (@alejandroarielp)

    Same me. I’ve reinstalled the plugin and Cant reauthenticate

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are still experiencing some issues with the Facebook plugin. Our development team is still working on fixing the issues.

    Please accept our sincere apologies for all the inconveniences.

    Thanks!

    Have a nice day!

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are kindly asking you to update the plugin in case you are still experiencing the issue.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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