Error processing checkout. Please try again.

Hi @shafatul

After clicking the “Place Order” Button on the “Check out” page, I got this message. But the “Page view”, “view item”, “add to cart” events are working correctly. But the purchase event does not work and does not go forward. How can I fix this issue?

From what I understand, you’re encountering an issue with the “Place Order” button on the checkout page. While other events such as “Page view”, “View item”, and “Add to cart” are functioning correctly, the purchase event is not proceeding as expected.

I’ve performed some cross-testing for us today on my site with the latest versions of WordPress, WooCommerce, and our free Storefront theme as the only enabled software. When doing so, I’ve been unable to replicate the issue you described.

To help us figure out what’s going on, could you send us a copy of your site’s System Status? This will give us a clearer picture of your site’s setup and help us pinpoint the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Additionally, could you also provide us with the fatal error logs (if any) under WooCommerce > Status > Logs.

Once you’ve got that, you can paste them right here in your reply, or use https://pastebin.com/ to paste it there and share it with us.

With this information, I’ll be able to dig deeper and come up with a more precise solution. Meanwhile, you might want to try disabling all plugins except for WooCommerce to check if the issue still occurs. This could help us see if there’s a conflict with other plugins.

Thanks for your patience and cooperation. I’m looking forward to your response.

Also the same problem here with me my system status error log

` WordPress Environment</p> <p class=””>WordPress address (URL): https://oku.is<br>Site address (URL): https://oku.is<br>WC Version: 7.9.0<br>REST API Version: ? 7.9.0<br>WC Blocks Version: ? 10.4.6<br>Action Scheduler Version: ? 3.6.1<br>Log Directory Writable: ?<br>WP Version: 6.2.2<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment</p> <p class=””>Server Info: Apache<br>PHP Version: 8.0.13<br>PHP Post Max Size: 1 GB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 5000<br>cURL Version: 7.64.0<br>OpenSSL/1.1.1d</p> <p class=””>SUHOSIN Installed: –<br>MySQL Version: 5.5.5-10.3.31-MariaDB-0+deb10u1-log<br>Max Upload Size: 1 GB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database</p> <p class=””>WC Database Version: 7.9.0<br>WC Database Prefix: wp_<br>Total Database Size: 66.05MB<br>Database Data Size: 58.30MB<br>Database Index Size: 7.75MB<br>wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 0.33MB + Index: 0.19MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 0.20MB + Index: 0.14MB + Engine InnoDB<br>wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_aioseo_cache: Data: 0.14MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_notifications: Data: 0.03MB + Index: 0.06MB + Engine InnoDB<br>wp_aioseo_posts: Data: 0.17MB + Index: 0.02MB + Engine InnoDB<br>wp_burst_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_burst_goal_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_burst_sessions: Data: 0.08MB + Index: 0.00MB + Engine InnoDB<br>wp_burst_statistics: Data: 1.52MB + Index: 0.19MB + Engine InnoDB<br>wp_bwf_contact: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_bwf_contact_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_bwf_funnelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_bwf_funnels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_bwf_optin_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_bwf_wc_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cmplz_cookies: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_eli_newsletters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB<br>wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_ff_scheduled_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_draft_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_entry_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_form_analytics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_order_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_submission_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_subscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_fluentform_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_frmt_form_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_frm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_frm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_frm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wp_frm_item_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_fsmpt_email_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gglcptch_allowlist: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB<br>wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_learnpress_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_learnpress_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_learnpress_question_answermeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_learnpress_question_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_learnpress_quiz_questions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_learnpress_sections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_learnpress_section_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_learnpress_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_learnpress_user_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_learnpress_user_items: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_learnpress_user_item_results: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_newsletter_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_action_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_field_meta: Data: 0.36MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_form_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_nf3_upgrades: Data: 0.20MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 9.50MB + Index: 0.17MB + Engine InnoDB<br>wp_postmeta: Data: 29.17MB + Index: 1.23MB + Engine InnoDB<br>wp_posts: Data: 11.25MB + Index: 0.06MB + Engine InnoDB<br>wp_post_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_post_smtp_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sendpress_autoresponders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sendpress_connections: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sendpress_customfields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sendpress_list_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_sendpress_queue: Data: 0.02MB + Index: 0.16MB + Engine InnoDB<br>wp_sendpress_schedules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sendpress_subscribers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_sendpress_subscribers_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_sendpress_subscribers_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sendpress_subscribers_tracker: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_sendpress_subscribers_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sendpress_url: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_shortpixel_postmeta: Data: 0.11MB + Index: 0.08MB + Engine InnoDB<br>wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_trp_dictionary_en_us_is_is: Data: 0.06MB + Index: 0.05MB + Engine InnoDB<br>wp_trp_dictionary_is_is_en_us: Data: 0.16MB + Index: 0.17MB + Engine InnoDB<br>wp_trp_dictionary_is_is_pl_pl: Data: 0.05MB + Index: 0.05MB + Engine InnoDB<br>wp_trp_gettext_en_us: Data: 0.34MB + Index: 0.31MB + Engine InnoDB<br>wp_trp_gettext_is_is: Data: 0.45MB + Index: 0.45MB + Engine InnoDB<br>wp_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_trp_gettext_original_strings: Data: 0.39MB + Index: 0.25MB + Engine InnoDB<br>wp_trp_gettext_pl_pl: Data: 0.16MB + Index: 0.19MB + Engine InnoDB<br>wp_trp_original_meta: Data: 0.08MB + Index: 0.08MB + Engine InnoDB<br>wp_trp_original_strings: Data: 0.14MB + Index: 0.11MB + Engine InnoDB<br>wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_vxg_ccontact: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_vxg_ccontact_accounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_vxg_ccontact_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfacp_stats: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts</p> <p class=””>ae_global_templates: 1<br>attachment: 79<br>elementor_library: 29<br>elementor-hf: 6<br>forminator_forms: 2<br>frm_form_actions: 3<br>frm_styles: 1<br>language_switcher: 4<br>nav_menu_item: 63<br>page: 52<br>product: 4<br>revision: 19<br>seedprod: 1<br>shop_order: 5<br>sp_template: 2<br>sptemplates: 2<br>um_directory: 1<br>um_form: 3<br>wfacp_checkout: 1<br>wffn_ty: 1<br>wp_global_styles: 2<br>wpforms: 2 Security</p> <p class=””>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (20)</p> <p class=””>All in One SEO: by All in One SEO Team – 4.4.2<br>All-in-One WP Migration: by ServMask – 7.76<br>Bitcoin—Aurpay crypto payment for WooCommerce,help you earn more $2/ order than others: by Aurpay – 1.0.12<br>Burst Statistics – Privacy-Friendly Analytics for WordPress: by Really Simple Plugins – 1.4.4<br>Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.5.2<br>Elementor Pro: by Elementor.com – 3.15.0<br>Elementor: by Elementor.com – 3.15.1<br>ElementsKit Lite: by Wpmet – 2.9.0<br>Essential Addons for Elementor: by WPDeveloper – 5.8.4<br>Elementor Header & Footer Builder: by Brainstorm Force<br>Nikhil Chavan – 1.6.15</p> <p class=””>Menu Icons: by ThemeIsle – 0.13.6<br>Ninja Forms – Conditional Logic: by The WP Ninjas – 3.1<br>Ninja Forms: by Saturday Drive – 3.6.28<br>PowerPack Lite for Elementor: by IdeaBox Creations – 2.7.9<br>Really Simple SSL: by Really Simple Plugins – 7.0.7<br>Royal Elementor Addons: by WP Royal – 1.3.71<br>Verifone Hosted Cart: by verifone – 2.8.2<br>WooCommerce: by Automattic – 7.9.0<br>WP Mail SMTP: by WP Mail SMTP – 3.8.2<br>WP-Optimize – Clean, Compress, Cache: by David Anderson<br>Ruhani Rabin<br>Team Updraft – 3.2.16 Inactive Plugins (0) Dropin Plugins (1)</p> <p class=””>advanced-cache.php: advanced-cache.php Must Use Plugins (1)</p> <p class=””>Elementor Safe Mode: by Elementor.com – 1.0.0 Settings</p> <p class=””>API Enabled: –<br>Force SSL: –<br>Currency: ISK (kr.)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p class=””>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages</p> <p class=””>Shop base: ? Page not set<br>Cart: #12353 – /cart/<br>Checkout: #12358 – /check-out/<br>My account: ? Page does not contain the [woocommerce_my_account] shortcode.<br>Terms and conditions: ? Page not set Theme</p> <p class=””>Name: Hello Elementor<br>Version: 2.8.1<br>Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates</p> <p class=””>Overrides: /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/cart.php version 7.4.0 is out of date. The core version is 7.9.0<br>/var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/mini-cart.php version 5.2.0 is out of date. The core version is 7.9.0<br>/var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/error.php<br>/var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/notice.php<br>/var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/success.php</p> <p class=””>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p class=””>Admin</p> <p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p class=””>Disabled Features: minified-js<br>new-product-management-experience<br>product-variation-management<br>settings<br>async-product-editor-category-field</p> <p class=””>Daily Cron: ? Next scheduled: 2023-08-04 10:14:02 +00:00<br>Options: ?<br>Notes: 77<br>Onboarding: completed Action Scheduler</p> <p class=””>Complete: 258<br>Oldest: 2023-07-05 12:18:36 +0000<br>Newest: 2023-08-03 11:22:53 +0000</p> <p class=””>Failed: 396<br>Oldest: 2023-05-23 13:17:10 +0000<br>Newest: 2023-08-03 11:29:48 +0000</p> <p class=””>Pending: 9<br>Oldest: 2023-08-03 11:37:53 +0000<br>Newest: 2023-08-05 04:58:34 +0000 Status report information</p> <p class=””>Generated at: 2023-08-03 11:34:51 +00:00<br>`

Also my System error log below

2023-07-26T12:09:36+00:00 CRITICAL Uncaught Error: Call to a member function enqueue_styles() on null in /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/admin/includes/wpr-render-templates.php:201 Stack trace: #0 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/class-wp-hook.php(308): WprAddons\Admin\Includes\WPR_Render_Templates->enqueue_scripts() #1 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/script-loader.php(2194): do_action() #4 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/class-wp-customize-manager.php(455): wp_enqueue_scripts() #5 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/class-wp-customize-manager.php(576): WP_Customize_Manager->wp_die() #6 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/class-wp-hook.php(308): WP_Customize_Manager->setup_theme() #7 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #8 /var/www/virtual/superdry.is/oku.is/htdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #9 /var/www/virtual/superdry.is/oku.is/htdocs/wp-settings.php(555): do_action() #10 /var/www/virtual/superdry.is/oku.is/htdocs/wp-config.php(89): require_once(‘…’) #11 /var/www/virtual/superdry.is/oku.is/htdocs/wp-load.php(50): require_once(‘…’) #12 /var/www/virtual/superdry.is/oku.is/htdocs/wp-blog-header.php(13): require_once(‘…’) #13 /var/www/virtual/superdry.is/oku.is/htdocs/index.php(17): require(‘…’) #14 {main} thrown in /var/www/virtual/superdry.is/oku.is/htdocs/wp-content/plugins/royal-elementor-addons/admin/includes/wpr-render-templates.php on line 201

Hi @phija

Also the same problem here with me my system status error log

It sounds like you’re dealing with a problem similar to the one we’ve just talked about, right?

If that’s the case, we’d really appreciate it if you could initiate a ?? new topic in our support forum. This aligns with the ?? forum’s best practices and lets us focus on your issue individually. By starting a new topic, we can concentrate on your unique situation. Plus, it makes it easier for other users who might be facing the same problem to locate and learn from the conversation.

Thanks!