Error processing checkout. Please try again.

  • Resolved Ahmed

    (@a7hmedsa)


    1 year, 6 months ago

    I have online stores and since the latest update the customers are not able to pay, they get this error message: “Error processing checkout. Please try again.”. This also resulted in many failed orders and many lost sales. I tried to deactivate all plugins, change the theme and update the PHP version, but still the same error message.

    • This topic was modified 1 year, 6 months ago by Ahmed.
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  • Hi,

    I understand you are receiving the: “Error processing checkout. Please try again.”

    Please note, there are several reasons that may cause this error at the WooCommerce checkout page, I can describe a few of them:

    1. Network connectivity issues: Sometimes network connectivity issues may cause this error to appear. As a result, the checkout process may fail or timeout.

    2. Server issues: If the server is experiencing heavy traffic or if the server is down, the checkout process may fail, making visible this error.

    3. Plugin conflicts: If there are any plugin conflicts or compatibility issues, the checkout process may fail.

    4. Payment gateway issues: If there are any issues with the payment gateway or misconfigurations, the checkout process may fail.

    5. Incorrect billing or shipping information: If the billing or shipping information entered by the customer is incorrect, and this error may appear.

    6. Invalid coupon or discount codes: If the customer is using an invalid coupon or discount code.

    If that does not help, can you provide a link to your checkout page so that we can check better?

    Let us know if there are any questions.

Viewing 1 replies (of 1 total)
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