• Resolved riyazmuhammad

    (@riyazmuhammad)


    Hi,
    I am creating a new website with woocommerce and getting an error while using N-genius payment gateway. After checkout, I can see this Error processing checkout. Please try again. error message instead of redirecting to the payment page. Also I am working on development domain with https.

    Below is my system status:

    ### WordPress Environment ###
    
    WordPress address (URL): https://nadirb10.sg-host.com
    Site address (URL): https://nadirb10.sg-host.com
    WC Version: 5.8.0
    REST API Version: ? 5.8.0
    WC Blocks Version: ? 5.9.1
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.7.2
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.25
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1l-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.8.0
    WC Database Prefix: hry_
    Total Database Size: 21.72MB
    Database Data Size: 17.58MB
    Database Index Size: 4.14MB
    hry_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hry_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hry_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
    hry_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    hry_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    hry_event_hours: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hry_event_hours_booking: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hry_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_ngenius_networkinternational: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_options: Data: 4.45MB + Index: 0.06MB + Engine InnoDB
    hry_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hry_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    hry_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hry_pmpro_membership_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
    hry_postmeta: Data: 4.52MB + Index: 1.84MB + Engine InnoDB
    hry_posts: Data: 6.52MB + Index: 0.22MB + Engine InnoDB
    hry_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    hry_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_revslider_sliders: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    hry_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_revslider_slides: Data: 0.36MB + Index: 0.02MB + Engine InnoDB
    hry_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_sgs_log_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    hry_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    hry_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_timetable_guests: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hry_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hry_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    hry_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hry_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hry_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hry_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    hry_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hry_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hry_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 515
    custom_css: 3
    customize_changeset: 9
    elementor_library: 2
    events: 14
    nav_menu_item: 170
    page: 98
    portfolio-item: 27
    post: 45
    product: 18
    revision: 411
    shop_order: 5
    testimonials: 7
    timetable_weekdays: 7
    wpcf7_contact_form: 8
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
    ### Active Plugins (22) ###
    
    Contact Form 7: by Takayuki Miyoshi – 5.5.2
    Duplicate Page: by mndpsingh287 – 4.4.5
    Envato Market: by Envato – 2.0.6
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
    Meta Tag Manager: by Marcus Sykes – 3.0.1
    Modal Block: by Mark Bird – 1.4.1
    n-genius Payment Gateway: by Abzer – 1.0.1
    Gutenberg Blocks and Template Library by Otter: by ThemeIsle – 1.7.1
    Powerlift BMI Calculator: by Powerlift Themes – 1.2.3
    Powerlift Core: by Mikado Themes – 1.3.1
    Powerlift Instagram Feed: by Mikado Themes – 2.0.2
    Powerlift Twitter Feed: by Mikado Themes – 1.0.2
    Slider Revolution: by ThemePunch – 6.5.8
    SiteGround Optimizer: by SiteGround – 6.0.1
    SiteGround Security: by SiteGround – 1.1.3
    Timetable Responsive Schedule For WordPress: by QuanticaLabs – 6.7
    Page Builder Addons for WPBakery: by Page Builder Addons – 1.4.3.5
    WooCommerce: by Automattic – 5.8.0
    WordPress Importer: by wordpressdotorg – 0.7
    SiteGround Central: by SiteGround – 2.0.0
    Wp Theme plugin Download: by Abhay Yadav – 1.3
    WPForms Lite: by WPForms – 1.7.0
    
    ### Inactive Plugins (7) ###
    
    Elementor: by Elementor.com – 3.4.7
    Modern Events Calendar Lite: by Webnus – 6.1.0
    Paid Memberships Pro: by Stranger Studios – 2.6.3
    Paid Memberships Pro - WooCommerce Add On: by Paid Memberships Pro – 1.7.3
    Qi Addons For Elementor: by Qode Interactive – 1.5.1
    WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.9.10
    WP Google Maps: by WP Google Maps – 8.1.18
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: AED (?.?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #3126 - /shop-page/
    Cart: #1359 - /cart/
    Checkout: #1360 - /checkout/
    My account: #1361 - /my-account/
    Terms and conditions: #3 - /privacy-policy/
    
    ### Theme ###
    
    Name: Powerlift Child
    Version: 1.0.0
    Author URL: https://themeforest.net/user/mikado-themes
    Child Theme: ?
    Parent Theme Name: Powerlift
    Parent Theme Version: 2.6
    Parent Theme Author URL: https://themeforest.net/user/mikado-themes
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: powerlift/woocommerce/content-product.php
    powerlift/woocommerce/global/quantity-input.php
    powerlift/woocommerce/product-searchform.php
    
    ### Action Scheduler ###
    
    Complete: 132
    Oldest: 2021-10-05 12:37:22 +0000
    Newest: 2021-11-03 04:37:13 +0000
    
    Pending: 4
    Oldest: 2021-11-03 17:17:13 +0000
    Newest: 2021-11-07 14:38:28 +0000
    
    ### Status report information ###
    
    Generated at: 2021-11-03 04:43:27 +00:00
    

    LOGS:
    ngenius-2021-11-03-1bc16303fef95d0f45995594a0e85c65.log (November 3, 2021 at 3:56 am GMT+0000)

    
    2021-11-03T01:16:30+00:00 DEBUG Cron updated the orders: []
    2021-11-03T03:56:44+00:00 DEBUG Cron updated the orders: []
    

    No errors on the console.

    The following is from the order notes:

    Notice: Trying to get property 'amount' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 351
    
    Notice: Trying to get property 'captured_amt' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 351
    
    Notice: Trying to get property 'currency' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 352
    
    Notice: Trying to get property 'state' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 357
    
    Notice: Trying to get property 'payment_id' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 361
    
    Notice: Trying to get property 'status' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 363
    
    Notice: Trying to get property 'captured_amt' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 371
    
    Notice: Trying to get property 'status' of non-object in /home/customer/www/nadirb10.sg-host.com/public_html/wp-content/plugins/ngenius-woocommerce-plugin-1.0.1/gateway/class-ngenius-gateway.php on line 374
    State:	
    Payment_ID:	
    Captured:	0.00
    Refunded:	0.00
    

    Please help!
    Thanks in advance,

    The page I need help with: [log in to see the link]

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Viewing 1 replies (of 1 total)
  • The topic ‘After checkout error showing “Error processing checkout. Please try again.”’ is closed to new replies.