Error procesando el pedido. Por favor, intentelo de nuevo

I need some help please.

Here is the current status from my Woocommerce plugin.

` WordPress Environment

WordPress address (URL): https://oestedistribucion.com.ar
Site address (URL): https://oestedistribucion.com.ar
WC Version: 8.5.2
REST API Version: ? 8.5.2
WC Blocks Version: ? 11.8.0-dev
Action Scheduler Version: ? 3.7.1
Log Directory Writable: ?
WP Version: 6.4.3
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: ?
WP Cron: ?
Language: es_AR
External object cache: ? Server Environment

Server Info: LiteSpeed
PHP Version: 8.1.24
PHP Post Max Size: 2 GB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.87.0
OpenSSL/1.1.1p

SUHOSIN Installed: –
MySQL Version: 10.6.15-MariaDB-cll-lve
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ? Database

WC Database Version: 8.5.2
WC Database Prefix: wp_
Tama?o total de la base de datos: 68.28MB
Tama?o de los datos de la base de datos: 63.21MB
Tama?o del índice de la base de datos: 5.07MB
wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.42MB + índice: 0.69MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.31MB + índice: 0.25MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_e_events: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_litespeed_url: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_litespeed_url_file: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_options: Datos: 33.28MB + índice: 0.17MB + Motor InnoDB
wp_postmeta: Datos: 21.45MB + índice: 1.89MB + Motor InnoDB
wp_posts: Datos: 6.50MB + índice: 0.31MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_orders: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_wc_orders_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_addresses: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_operational_data: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.08MB + índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wpforms_payments: Datos: 0.02MB + índice: 0.14MB + Motor InnoDB
wp_wpforms_payment_meta: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wpforms_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_debug_events: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpmailsmtp_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB Post Type Counts

attachment: 378
custom_css: 2
customize_changeset: 79
elementor_library: 5
nav_menu_item: 5
page: 12
post: 3
product: 483
revision: 491
shop_order_placehold: 1
wa-order-numbers: 1
wp_global_styles: 3
wp_navigation: 1
wp_template: 2
wpforms: 1 Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?Los mensajes de error no deberían mostrarse a los visitantes. Active Plugins (8)

Joinchat: por Creame – 5.0.16
Elementor: por Elementor.com – 3.19.1
Hostinger: por Hostinger – 2.0.4
LiteSpeed Cache: por LiteSpeed Technologies – 6.1
OneClick Chat to Order: por Walter Pinem – 1.0.6
WooCommerce: por Automattic – 8.5.2
WP Mail SMTP: por WP Mail SMTP – 3.11.1
WPForms Lite: por WPForms – 1.8.6.4 Inactive Plugins (1)

Starter Templates: por Brainstorm Force – 4.0.9 Dropin Plugins (1)

object-cache.php: object-cache.php Must Use Plugins (1)

Affiliate Plugin: por – 1.0.1 Settings

API Enabled: –
Force SSL: –
Currency: ARS ($)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to Woo.com: –
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: – WC Pages

Casa matriz de la tienda: #997 - /tienda/
Carrito: #998 - /carrito/
Finalizar compra: #999 - /checkout/
Mi cuenta: #1000 - /my-account/
Términos y condiciones: ? La visibilidad de la página debe ser pública Theme

Name: Astra
Version: 4.6.4
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no creaste vos mismo
te recomendamos usar un tema hijo. Mirá: Cómo crear un tema hijo

WooCommerce Support: ? Templates

Overrides: – Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-linked
settings
async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-07 19:42:19 -03:00
Options: ?
Notes: 68
Onboarding: completed Action Scheduler

Completar: 1.310
Oldest: 2024-01-12 16:43:38 -0300
Newest: 2024-02-06 22:50:32 -0300

Pendiente: 6
Oldest: 2024-02-06 22:52:10 -0300
Newest: 2024-02-13 22:50:32 -0300

Fallida: 6
Oldest: 2024-01-12 16:43:31 -0300
Newest: 2024-01-30 20:11:20 -0300 Status report information

Generated at: 2024-02-06 22:52:06 -03:00
`

Hi there @matias1020 ??

Thanks for reaching out to Woo support about this. Let’s troubleshoot it together!

Whatever payment method you choose, when filling out all the corresponding information, I get the following error:

“Error processing the order. Please try again”

From what I gather, this error message appears with the core payment options for WooCommerce.

I went ahead with checking out the page at https://oestedistribucion.com.ar/checkout/, and I was able to reproduce the issue there.

Everything worked as expected with a test site of mine, though.

Just to clarify, did this just started happening, or otherwise? In case, it coincided with a plugin’s installation.

As a next step, I’d recommend going ahead with performing a?conflict test, as detailed here.

I trust that points you in the right direction, but if you have more questions, let us know.

We’re happy to help.