Error – Pro Version?

  • Resolved Rik0399

    (@rik0399)


    6 months ago

    Hi,

    Thanks for the update …

    However, now seeing this

    “Please enter your Order ID and Purchase ID in the plugin settings to receive automatics updates.”

    PHP Version: 8.0.30
    WordPress Version: 6.5.3
    Plugin Version: 8.62
    Is Pro User: YES
    Current Theme: ViewTube

    Not sure why but I am seeing ‘pro’ messages as I’m trying out the free version, not the pro version?

    Also, I tried sending this via your website but it asked for ‘characters’ to be entered into box about submit button. There were no characters shown?

    Where the plugin is installed, when you go to ‘view details’, it’s not shown as a WordPress Plugin?

    Seeing : “Sorry you do not have permission to view this board.”

    Many Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @rik0399,

    Please update the plugin to the latest version as this has already been fixed. Thanks,

    Thread Starter Rik0399

    (@rik0399)

    Hi,

    I have already, still seeing this :

    “The Order ID and Purchase ID you entered is not correct. Please double check the details you entered to receive product updates.”

    As I said, I’m not a ‘Pro’ user? ??

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @rik0399,

    I am not able to repeat this on my end. I don’t think you have updated to the latest version. Please delete the plugin from your site, and download the latest version from www.remarpro.com.

    Thanks,

    Thread Starter Rik0399

    (@rik0399)

    Hi,

    Deactivated it, showed update, did thss and reactivated

    Working again!

    Thank you ??

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Ok fantastic, great to hear ??

Viewing 5 replies - 1 through 5 (of 5 total)
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