Error, php notice

  • Resolved keengamer

    (@keengamer)


    1 year, 7 months ago

    If your plugin is enabled, every single time we enter our dashboard, upload an image or do anything else in the administration, we get this error. I spent 5 hours! trying to figure out what is causing it and it is your plugin…

    [Tue Apr 25 18:42:53.556547 2023] [proxy_fcgi:error] [pid 4088619:tid 139730629166848] [remote 1xx.1xx.152.104:0] AH01071: Got error ‘PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 779PHP message: PHP Notice: Trying to access array offset on value of type bool in /home/xxxyyy/public_html/wp-includes/media.php on line 785’, referer: https://www.xxxyyy.com/wp-admin/index.php

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support emermatomo

    (@emermatomo)

    @keengamer upon checking the error, is not coming from the Matomo files. It means that?$dataRow?is not an array but a bool value. This could be from a failed query returned. Make sure to check if it is an array first. Please check this link as it might help: https://stackoverflow.com/questions/59674903/trying-to-access-array-offset-on-value-of-type-bool-in-php-7-4

    Thread Starter keengamer

    (@keengamer)

    Well, I know. But this error is in our logs only after enabling your plugin so it is connected to your plugin…

    Plugin Support emermatomo

    (@emermatomo)

    Can you please share to us the list of plugins active in your WordPress? Also, please share to us too a copy of your system check report which you can get by following this guide.

    Plugin Support emermatomo

    (@emermatomo)

    Hi?@keengamer As we didn’t receive a response, in the mean time, we’ll update the status of this post to resolved. Not to worry though! If you’re still having issues, feel free to leave a comment, we’ll update the status of this post, and we’d be happy to assist.

    Thread Starter keengamer

    (@keengamer)

    Hello, to be frank, we just don’t have time to analyse it more. We tried Plausible and other tools and when we self hosted your script, the stats were different from what was real so right now we are not using Matomo anymore… But thanks anyway.

    Plugin Support emermatomo

    (@emermatomo)

    Thank you for your response. If in the future you decided to use our plugin again and still have some issues, please don’t hesitate to reach out. We’re always here to help. Have a nice weekend.

Viewing 6 replies - 1 through 6 (of 6 total)
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