Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Jordan Rich

    (@builtbyjordan)

    @vyskoczilova Thanks for reaching out and providing that screenshot, this appears to be an issue that occurs when cURL is not installed on the server that hosts your WordPress Site.

    You’ll need to reach out to your sever or hosting provider on steps on getting that enabled.

    Let us know if you have any other questions.

    Thread Starter Karolina Vyskocilova

    (@vyskoczilova)

    Hi @builtbyjordan, the problem is that the cURL is enabled:

    https://i.imgur.com/AMQs8Ua.png

    (Checked in Site Health).

    Any thoughts?

    Plugin Support Jordan Rich

    (@builtbyjordan)

    Thanks for those extra details. I’ll have to lean on one of our developers for support. I’ve reported all these details. They should get back to me pretty soon. Unfortunately I”m unable to get an exact timeframe. But I’ll certainly update you once I know more here on this thread.

    Plugin Support Jordan Rich

    (@builtbyjordan)

    @vyskoczilova Thanks for your patience. I’ve come to learn this didn’t have anything to do with cuRL at all. That was my mistake. Turns out it was due to ta jQuery discrepancy.

    We do have an upcoming fix to this issue in our next release which is v2.6. It is in the final stages of QA testing and will be released soon. Please note I’m not able to provide an exact date on the release but I can assure you it is added into this next version.

    Thread Starter Karolina Vyskocilova

    (@vyskoczilova)

    Yeah, that happens. Hope you’ll fix it soon. Please mark the issue as fixed when you release the new version. Thanks!

    Plugin Support khungate

    (@khungate)

    Hello, we wanted to update this thread as the latest version of the plugin has been released (v2.6). Please let us know if you are still experiencing any issues. Otherwise, we appreciate your patience while we researched and implemented a fix.

    Thread Starter Karolina Vyskocilova

    (@vyskoczilova)

    Same here. No error any longer, but the content of the settings page is not loaded.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Error page settings won’t load’ is closed to new replies.