• Resolved kikkebe

    (@kikkebe)


    Hello everyone,

    When I create a product on my website, I’ve got a Facebook ID (who appear in the Facebook box on my product page) but when I click on it, I’ve got an error page “Content not available at this time” (see the link).

    Complete text from the error page (in French) :
    “Ce contenu n’est pas disponible pour le moment.
    Ce problème vient généralement du fait que le propriétaire ne l’a partagé qu’avec un petit groupe de personnes, a modifié qui pouvait le voir ou l’a supprimé.”

    This error is happening when I add new products. But the sync works well with older products. Can someone help me ? Thanks!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hey @kikkebe,

    It looks like you’re getting an error when you’re adding new products. Let’s see what we can do to figure this out.

    Can you please send me a screenshot so that we can see exactly what you’re seeing. I recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your response.

    Could you please also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Once we have this, we’ll better understand how your site is set up and see what the next steps are.

    Thread Starter kikkebe

    (@kikkebe)

    Hello,

    Here is the screenshot from my product page : https://snipboard.io/vNgzVL.jpg
    Here is the screenshot from the Facebook link : https://snipboard.io/dOE3VG.jpg

    And finally, here is my site system status :

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.laceupstore.com
    Site address (URL): https://www.laceupstore.com
    WC Version: 5.0.0
    REST API Version: ? 5.0.0
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.1
    Log Directory Writable: ?
    WP Version: ? 5.6.5 - Une nouvelle version de WordPress est disponible (5.8.1)
    WP Multisite: –
    WP Memory Limit: 640 Mo
    WP Debug Mode: –
    WP Cron: ?
    Language: fr_FR
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.22
    PHP Post Max Size: 300 Mo
    PHP Time Limit: 60
    PHP Max Input Vars: 10000
    cURL Version: 7.52.1
    OpenSSL/1.0.2l
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32-log
    Max Upload Size: 300 Mo
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: wpLACE_
    Taille totale de la base de données: 152.03MB
    Taille de la base de données: 122.83MB
    Taille de l’index: 29.20MB
    wpLACE_woocommerce_sessions: Données?: 4.22MB + Index?: 0.23MB + Moteur MyISAM
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    wpLACE_woocommerce_attribute_taxonomies: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_woocommerce_downloadable_product_permissions: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
    wpLACE_woocommerce_order_items: Données?: 0.06MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_woocommerce_order_itemmeta: Données?: 0.28MB + Index?: 0.30MB + Moteur InnoDB
    wpLACE_woocommerce_tax_rates: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
    wpLACE_woocommerce_tax_rate_locations: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
    wpLACE_woocommerce_shipping_zones: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_woocommerce_shipping_zone_locations: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_woocommerce_shipping_zone_methods: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_woocommerce_payment_tokens: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_woocommerce_payment_tokenmeta: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_woocommerce_log: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_actionscheduler_actions: Données?: 1.02MB + Index?: 0.55MB + Moteur InnoDB
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    wpLACE_actionscheduler_groups: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_actionscheduler_logs: Données?: 0.41MB + Index?: 0.33MB + Moteur InnoDB
    wpLACE_cf7dbplugin_st: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_cf7dbplugin_submits: Données?: 0.00MB + Index?: 0.01MB + Moteur MyISAM
    wpLACE_commentmeta: Données?: 0.05MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_comments: Données?: 0.20MB + Index?: 0.25MB + Moteur InnoDB
    wpLACE_cpd_counter: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_icl_cms_nav_cache: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_icl_content_status: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_core_status: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_flags: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_languages: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_icl_languages_translations: Données?: 0.20MB + Index?: 0.14MB + Moteur InnoDB
    wpLACE_icl_locale_map: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_message_status: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_icl_node: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
    wpLACE_icl_reminders: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
    wpLACE_icl_strings: Données?: 0.05MB + Index?: 0.05MB + Moteur InnoDB
    wpLACE_icl_string_positions: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_string_status: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_string_translations: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_translate: Données?: 0.09MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_translate_job: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_icl_translations: Données?: 1.52MB + Index?: 1.44MB + Moteur InnoDB
    wpLACE_icl_translation_batches: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_icl_translation_status: Données?: 0.09MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_links: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_options: Données?: 13.45MB + Index?: 0.42MB + Moteur InnoDB
    wpLACE_postmeta: Données?: 64.58MB + Index?: 14.97MB + Moteur InnoDB
    wpLACE_posts: Données?: 11.31MB + Index?: 3.86MB + Moteur InnoDB
    wpLACE_revslider_css: Données?: 0.09MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_css_bkp: Données?: 0.09MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_layer_animations: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_layer_animations_bkp: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_navigations: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_navigations_bkp: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_sliders: Données?: 0.01MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_sliders_bkp: Données?: 0.01MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_slides: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_slides_bkp: Données?: 0.01MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_static_slides: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_revslider_static_slides_bkp: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_termmeta: Données?: 0.02MB + Index?: 0.02MB + Moteur MyISAM
    wpLACE_terms: Données?: 0.05MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_term_relationships: Données?: 0.42MB + Index?: 0.23MB + Moteur InnoDB
    wpLACE_term_taxonomy: Données?: 0.06MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_usermeta: Données?: 0.44MB + Index?: 0.42MB + Moteur InnoDB
    wpLACE_users: Données?: 0.05MB + Index?: 0.05MB + Moteur InnoDB
    wpLACE_wcpdf_invoice_number: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wc_admin_notes: Données?: 0.05MB + Index?: 0.00MB + Moteur InnoDB
    wpLACE_wc_admin_note_actions: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_wc_category_lookup: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
    wpLACE_wc_customer_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_wc_download_log: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wc_order_coupon_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_wc_order_product_lookup: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB
    wpLACE_wc_order_stats: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB
    wpLACE_wc_order_tax_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB
    wpLACE_wc_product_meta_lookup: Données?: 1.52MB + Index?: 0.88MB + Moteur InnoDB
    wpLACE_wc_reserved_stock: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
    wpLACE_wc_tax_rate_classes: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_wc_webhooks: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfBlockedIPLog: Données?: 0.09MB + Index?: 0.07MB + Moteur MyISAM
    wpLACE_wfBlocks7: Données?: 0.04MB + Index?: 0.03MB + Moteur MyISAM
    wpLACE_wfConfig: Données?: 1.52MB + Index?: 0.01MB + Moteur MyISAM
    wpLACE_wfCrawlers: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfFileChanges: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfFileMods: Données?: 11.77MB + Index?: 2.69MB + Moteur MyISAM
    wpLACE_wfHits: Données?: 2.02MB + Index?: 0.23MB + Moteur InnoDB
    wpLACE_wfHoover: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfIssues: Données?: 0.04MB + Index?: 0.01MB + Moteur MyISAM
    wpLACE_wfKnownFileList: Données?: 5.54MB + Index?: 0.83MB + Moteur MyISAM
    wpLACE_wfLiveTrafficHuman: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfLocs: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfLogins: Données?: 0.37MB + Index?: 0.09MB + Moteur MyISAM
    wpLACE_wfls_2fa_secrets: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB
    wpLACE_wfls_settings: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB
    wpLACE_wfNotifications: Données?: 0.01MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfPendingIssues: Données?: 0.02MB + Index?: 0.01MB + Moteur MyISAM
    wpLACE_wfReverseCache: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfSNIPCache: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    wpLACE_wfStatus: Données?: 0.44MB + Index?: 0.17MB + Moteur MyISAM
    wpLACE_wfTrafficRates: Données?: 0.00MB + Index?: 0.00MB + Moteur MyISAM
    
    ### Post Type Counts ###
    
    acf-field: 16
    acf-field-group: 4
    attachment: 10204
    custom_css: 1
    flamingo_contact: 220
    flamingo_inbound: 2862
    nav_menu_item: 72
    page: 17
    post: 1
    product: 253
    product_variation: 3635
    revision: 131
    shop_coupon: 8
    shop_order: 184
    shop_order_refund: 13
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (20) ###
    
    ManageWP - Worker: par GoDaddy – 4.9.10
    Advanced Custom Fields PRO: par Elliot Condon – 5.8.12
    Akismet Anti-Spam: par Automattic – 4.1.8
    All-in-One WP Migration Unlimited Extension: par ServMask – 2.38
    All-in-One WP Migration: par ServMask – 7.36
    Classic Editor: par Contributeurs et contributrices WordPress – 1.6
    Contact Form 7: par Takayuki Miyoshi – 5.3.2
    Facebook for WooCommerce: par Facebook – 2.5.1
    Flamingo: par Takayuki Miyoshi – 2.2.1
    Google XML Sitemaps: par Auctollo – 4.1.1
    Really Simple SSL: par Really Simple Plugins – 4.0.8
    Slider Revolution: par ThemePunch – 6.2.17
    WooCommerce Table Rate Shipping by Mangohour: par mangohour – 1.2.1
    WooCommerce Admin: par WooCommerce – 2.0.1
    WooCommerce Stripe Gateway: par WooCommerce – 4.8.0
    WooCommerce Menu Cart: par Jeremiah Prummer
    Ewout Fernhout – 2.9.6
    
    WooCommerce New Product Badge: par jameskoster – 0.3.0
    WooCommerce PDF Invoices & Packing Slips: par Ewout Fernhout – 2.8.2
    WooCommerce: par Automattic – 5.0.0 (une mise à jour de la version 5.6.0 est disponible)
    Wordfence Security: par Wordfence – 7.4.14
    
    ### Inactive Plugins (1) ###
    
    WP Rocket: par WP Media – 3.7.0.1
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    ManageWP - Worker Loader: par ManageWP –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: 
    Decimal Separator: ,
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Base de la boutique: #361 - /tous-les-produits/
    Panier: #5 - /panier/
    Commander: #6 - /commande/
    Mon compte: #7 - /mon-compte/
    Conditions générales de vente et d’utilisation: #10 - /conditions-generales/
    
    ### Theme ###
    
    Name: kode6
    Version: 6
    Author URL: https://www.kode-design.com
    Child Theme: ? – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement
    nous vous recommandons d’utiliser un thème enfant. Voir?: Comment créer un thème enfant
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: kode6/woocommerce/archive-product.php version 2.0.0 est obsolète. La version du noyau est 3.4.0
    kode6/woocommerce/content-single-product.php version 3.0.0 est obsolète. La version du noyau est 3.6.0
    kode6/woocommerce/loop/add-to-cart.php version 3.0.0 est obsolète. La version du noyau est 3.3.0
    kode6/woocommerce/loop/loop-end.php
    kode6/woocommerce/single-product/price.php
    kode6/woocommerce/single-product/tabs/additional-information.php
    kode6/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Apprenez comment mettre à jour
    
    ### Action Scheduler ###
    
    Terminé: 1?781
    Oldest: 2021-08-21 15:10:44 +0200
    Newest: 2021-09-21 14:20:38 +0200
    
    En attente: 3
    Oldest: 2021-09-21 15:20:38 +0200
    Newest: 2021-09-22 14:01:05 +0200
    
    

    Thank you @luanluta !

    Hi @kikkebe,

    Thanks for sharing screenshots of the problem you’re having and of your System Status Report!

    Hmm, the error you share shows up temporarily and disappears after some time.

    Having said that, I do see that the site runs an older version of WooCommerce (5.0.0), rather than the latest version (5.6.0). While updating WooCommerce might not fix the issue with the Facebook for WooCommerce plugin, I do recommend backing up your site and updating WooCommerce to the latest version to make it more secure.

    As a next step, could you please enable logging, repeat the steps to replicate the issue, and then share the log for us to review? To do so, please follow the steps below:

    1. Head to Marketing > Facebook.
    2. Enable debug mode at the bottom of the screen and save the settings.
    3. Repeat the steps to replicate the error; manually syncing the products should do the trick
    4. Head to WooCommerce > Status > Logs.
    5. Choose the Facebook log from the dropdown and click the “View” button to display the log. Please note that the log may be in UTC/GMT time, so it may be offset by a few hours.
    6. Copy and paste the log into https://snipboard.io and share the resulting link. You can also paste the logs directly in your reply.

    The logs should give us more detailed information about any possible syncing issues with the new products.

    Thank you!

    Thread Starter kikkebe

    (@kikkebe)

    Hello,

    I created a new product for the test and I’ve got the same issue. Here is the log you asked for ??

    09-23-2021 @ 10:01:58 - Request
    Request
    method: GET
    uri: https://graph.facebook.com/v9.0/1194249937723719?fields=name
    user-agent: Facebook-for-WooCommerce/2.5.1 (WooCommerce/5.0.0; WordPress/5.6.5)
    headers: Array
    (
        [Authorization] => **************************************************************************************************************************************************************************************************************************
        [content-type] => application/json
        [accept] => application/json
    )
    body:
    duration: 0.09794s
    
    09-23-2021 @ 10:01:58 - Response
    Response
    code: 200
    message: OK
    headers: Array
    (
        [etag] => "1764f5c09e4012132e6531994626f2ec41d4bcd1"
        [content-type] => application/json
        [vary] => Origin
        [x-business-use-case-usage] => {"1194249937723719":[{"type":"ads_management","call_count":1,"total_cputime":1,"total_time":1,"estimated_time_to_regain_access":0}]}
        [x-fb-rlafr] => 0
        [access-control-allow-origin] => *
        [facebook-api-version] => v9.0
        [strict-transport-security] => max-age=15552000; preload
        [pragma] => no-cache
        [cache-control] => private, no-cache, no-store, must-revalidate
        [expires] => Sat, 01 Jan 2000 00:00:00 GMT
        [x-fb-request-id] => AaJ9nY1tIAvSfhcmSQxMIUx
        [x-fb-trace-id] => C22kQ5c485G
        [x-fb-rev] => 1004442283
        [x-fb-debug] => om5cpuIVg8KkWdtpt3+tKfzddi7oylgNg8EkVqChcfmO9K2CrVxodl2oSSNacyQDDpe6N6xK0cLPtXwKyrA/eA==
        [date] => Thu, 23 Sep 2021 08:01:58 GMT
        [priority] => u=3,i
        [alt-svc] => h3=":443"; ma=3600, h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
        [content-length] => 60
    )
    body: {"name":"Lace Up Store - Catalogue","id":"1194249937723719"}
    
    09-23-2021 @ 10:02:00 - Request
    Request
    method: POST
    uri: https://graph.facebook.com/v9.0/1719600398100797/events
    user-agent: Facebook-for-WooCommerce/2.5.1 (WooCommerce/5.0.0; WordPress/5.6.5)
    headers: Array
    (
        [Authorization] => **************************************************************************************************************************************************************************************************************************
        [content-type] => application/json
        [accept] => application/json
    )
    body: {"data":[{"action_source":"website","event_time":1632384120,"event_id":"7f9b20f8-d645-448a-8a4b-c2589a5d1e6d","event_source_url":"https:\/\/www.laceupstore.com\/categorie-produit\/sneakers\/?query_type_couleur=or&filter_couleur=beige,peach,red-fr-fr","custom_data":{"content_name":"Sneakers","content_category":"Sneakers","content_ids":"[\"S70491-9_37120\",\"0012016278.01.1E70_37107\",\"0012016299.01.1E10_36903\",\"GZ5389_36690\",\"49.99132_36522\",\"H02111_36435\",\"381099-02_36367\",\"M920SKR_36224\",\"H67955_36121\",\"MS327PBA_36079\"]","content_type":"product_group","contents":[{"id":"S70491-9_37120","quantity":1},{"id":"0012016278.01.1E70_37107","quantity":1},{"id":"0012016299.01.1E10_36903","quantity":1},{"id":"GZ5389_36690","quantity":1},{"id":"49.99132_36522","quantity":1},{"id":"H02111_36435","quantity":1},{"id":"381099-02_36367","quantity":1},{"id":"M920SKR_36224","quantity":1},{"id":"H67955_36121","quantity":1},{"id":"MS327PBA_36079","quantity":1},{"id":"26162646_35948","quantity":1},{"id":"D1GA201018_35719","quantity":1},{"id":"FX6167_35666","quantity":1},{"id":"M920YOX_35601","quantity":1},{"id":"M920SDS_35592","quantity":1},{"id":"382781 01_35517","quantity":1}]},"user_data":{"client_ip_address":"207.46.13.111","client_user_agent":"Mozilla\/5.0 (compatible; bingbot\/2.0; +http:\/\/www.bing.com\/bingbot.htm)","fbc":"","fbp":""},"event_name":"ViewCategory"}],"partner_agent":"woocommerce-5.0.0-2.5.1"}
    duration: 0.15086s
    
    09-23-2021 @ 10:02:00 - Response
    Response
    code: 200
    message: OK
    headers: Array
    (
        [content-type] => application/json
        [vary] => Origin
        [x-ad-account-usage] => {"acc_id_util_pct":0}
        [x-app-usage] => {"call_count":28,"total_cputime":0,"total_time":3}
        [x-fb-rlafr] => 0
        [access-control-allow-origin] => *
        [facebook-api-version] => v9.0
        [strict-transport-security] => max-age=15552000; preload
        [pragma] => no-cache
        [cache-control] => private, no-cache, no-store, must-revalidate
        [expires] => Sat, 01 Jan 2000 00:00:00 GMT
        [x-fb-request-id] => AJvlCsQBF2PRynt4R5q1tKN
        [x-fb-trace-id] => Frj4cVMHYa9
        [x-fb-rev] => 1004442283
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        [date] => Thu, 23 Sep 2021 08:02:00 GMT
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    )
    body: {"events_received":1,"messages":[],"fbtrace_id":"AJvlCsQBF2PRynt4R5q1tKN"}
    
    09-23-2021 @ 10:02:37 - Request
    Request
    method: POST
    uri: https://graph.facebook.com/v9.0/1719600398100797/events
    user-agent: Facebook-for-WooCommerce/2.5.1 (WooCommerce/5.0.0; WordPress/5.6.5)
    headers: Array
    (
        [Authorization] => **************************************************************************************************************************************************************************************************************************
        [content-type] => application/json
        [accept] => application/json
    )
    body: {"data":[{"action_source":"website","event_time":1632384157,"event_id":"3f9a491f-4a65-48bc-85e1-c824367b3009","event_source_url":"https:\/\/www.laceupstore.com\/categorie-produit\/sneakers\/?query_type_couleur=or&filter_couleur=beige,olive-fr,peach","custom_data":{"content_name":"Sneakers","content_category":"Sneakers","content_ids":"[\"S70491-9_37120\",\"S70587-1_37112\",\"0012016278.01.1E70_37107\",\"CM997HWD_37024\",\"G57636_36920\",\"0012016299.01.1E10_36903\",\"GZ5389_36690\",\"49.99132_36522\",\"GY1200_36466\",\"H02111_36435\"]","content_type":"product_group","contents":[{"id":"S70491-9_37120","quantity":1},{"id":"S70587-1_37112","quantity":1},{"id":"0012016278.01.1E70_37107","quantity":1},{"id":"CM997HWD_37024","quantity":1},{"id":"G57636_36920","quantity":1},{"id":"0012016299.01.1E10_36903","quantity":1},{"id":"GZ5389_36690","quantity":1},{"id":"49.99132_36522","quantity":1},{"id":"GY1200_36466","quantity":1},{"id":"H02111_36435","quantity":1},{"id":"26162646_35948","quantity":1},{"id":"D1GA201018_35719","quantity":1},{"id":"FX6167_35666","quantity":1},{"id":"M920SDS_35592","quantity":1},{"id":"382781 01_35517","quantity":1},{"id":"FX5919_35457","quantity":1}]},"user_data":{"client_ip_address":"157.55.39.155","client_user_agent":"Mozilla\/5.0 (compatible; bingbot\/2.0; +http:\/\/www.bing.com\/bingbot.htm)","fbc":"","fbp":""},"event_name":"ViewCategory"}],"partner_agent":"woocommerce-5.0.0-2.5.1"}
    duration: 0.14133s
    
    09-23-2021 @ 10:02:37 - Response
    Response
    code: 200
    message: OK
    headers: Array
    (
        [content-type] => application/json
        [vary] => Origin
        [x-ad-account-usage] => {"acc_id_util_pct":0}
        [x-app-usage] => {"call_count":28,"total_cputime":0,"total_time":3}
        [x-fb-rlafr] => 0
        [access-control-allow-origin] => *
        [facebook-api-version] => v9.0
        [strict-transport-security] => max-age=15552000; preload
        [pragma] => no-cache
        [cache-control] => private, no-cache, no-store, must-revalidate
        [expires] => Sat, 01 Jan 2000 00:00:00 GMT
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        [date] => Thu, 23 Sep 2021 08:02:37 GMT
        [priority] => u=3,i
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    )
    body: {"events_received":1,"messages":[],"fbtrace_id":"Ac4JingXIBPQlIFjahB_Jjl"}
    
    09-23-2021 @ 10:03:17 - Request
    Request
    uri: https://graph.facebook.com/v9.0/catalog:1194249937723719:d2NfcG9zdF9pZF8zNzE2OA==/?fields=id,product_group{id}
    headers: Array
    (
        [Authorization] => **************************************************************************************************************************************************************************************************************************
    )
    timeout: 500
    
    09-23-2021 @ 10:03:17 - Response
    Response
    code: 400
    message: Bad Request
    headers: Array
    (
        [vary] => Origin
        [x-app-usage] => {"call_count":28,"total_cputime":0,"total_time":3}
        [x-fb-rlafr] => 0
        [content-type] => application/json; charset=UTF-8
        [www-authenticate] => OAuth "Facebook Platform" "invalid_request" "(#100) Could not find Product Item for catalog id 1194249937723719, retailer id wc_post_id_37168"
        [access-control-allow-origin] => *
        [facebook-api-version] => v9.0
        [strict-transport-security] => max-age=15552000; preload
        [pragma] => no-cache
        [cache-control] => no-store
        [expires] => Sat, 01 Jan 2000 00:00:00 GMT
        [x-fb-request-id] => APubaoxpwbBt6sHI55-uZW9
        [x-fb-trace-id] => A9DNLpVgLHy
        [x-fb-rev] => 1004442283
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        [content-length] => 194
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    body: {"error":{"message":"(#100) Could not find Product Item for catalog id 1194249937723719, retailer id wc_post_id_37168","type":"OAuthException","code":100,"fbtrace_id":"APubaoxpwbBt6sHI55-uZW9"}}
    
    09-23-2021 @ 10:03:17 - Request
    Request
    uri: https://graph.facebook.com/v9.0/1194249937723719/product_groups
    body: Array
    (
        [retailer_id] => wc_post_id_37168
    )
    headers: Array
    (
        [Authorization] => **************************************************************************************************************************************************************************************************************************
    )
    timeout: 500
    method: POST
    
    09-23-2021 @ 10:03:17 - Response
    Response
    code: 200
    message: OK
    headers: Array
    (
        [content-type] => application/json; charset=UTF-8
        [vary] => Origin
        [x-app-usage] => {"call_count":28,"total_cputime":0,"total_time":3}
        [x-fb-rlafr] => 0
        [access-control-allow-origin] => *
        [facebook-api-version] => v9.0
        [strict-transport-security] => max-age=15552000; preload
        [pragma] => no-cache
        [cache-control] => private, no-cache, no-store, must-revalidate
        [expires] => Sat, 01 Jan 2000 00:00:00 GMT
        [x-fb-request-id] => Ae5_d2hFINGC2F3Vzc4k8EJ
        [x-fb-trace-id] => HqVki8HmT3B
        [x-fb-rev] => 1004442283
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        [content-length] => 25
    )
    body: {"id":"3933709190068821"}
    
    09-23-2021 @ 10:03:19 - Request
    Request
    uri: https://graph.facebook.com/v9.0/3933709190068821/products
    body: Array
    (
        [name] => Test produit
        [description] => Ceci est un test pour Facebook
        [image_url] => https://www.laceupstore.com/wp-content/uploads/2021/09/DSC_0649.jpg
        [additional_image_urls] => Array
            (
                [0] => https://www.laceupstore.com/wp-content/uploads/2021/09/DSC_0648.jpg
                [1] => https://www.laceupstore.com/wp-content/uploads/2021/09/DSC_0647.jpg
            )
    
        [url] => https://www.laceupstore.com/boutique/sneakers/test-produit/
        [category] => Sneakers
        [brand] => Lace Up Store
        [retailer_id] => wc_post_id_37168
        [price] => 100000
        [currency] => EUR
        [availability] => in stock
        [visibility] => published
        [sale_price_start_date] => 1970-01-29T00:00+00:00
        [sale_price_end_date] => 1970-01-30T23:59+00:00
        [sale_price] => 100000
    )
    headers: Array
    (
        [Authorization] => **************************************************************************************************************************************************************************************************************************
    )
    timeout: 500
    method: POST
    
    09-23-2021 @ 10:03:19 - Response
    Response
    code: 200
    message: OK
    headers: Array
    (
        [content-type] => application/json; charset=UTF-8
        [vary] => Origin
        [x-app-usage] => {"call_count":28,"total_cputime":0,"total_time":3}
        [x-fb-rlafr] => 0
        [access-control-allow-origin] => *
        [facebook-api-version] => v9.0
        [strict-transport-security] => max-age=15552000; preload
        [pragma] => no-cache
        [cache-control] => private, no-cache, no-store, must-revalidate
        [expires] => Sat, 01 Jan 2000 00:00:00 GMT
        [x-fb-request-id] => AZNnDpppFw3-U4afsN-jjAo
        [x-fb-trace-id] => A7BSpL851Ae
        [x-fb-rev] => 1004442283
        [x-fb-debug] => PjZpwpg/Wd1QOuPan8gWjr/+gd3U9qah2svl5p5dJaXK0W4EaD6RYh05kphKrI7fFrAUlQ3YS3yc2xKqK3i43g==
        [date] => Thu, 23 Sep 2021 08:03:19 GMT
        [priority] => u=3,i
        [alt-svc] => h3=":443"; ma=3600, h3-29=":443"; ma=3600,h3-27=":443"; ma=3600
        [content-length] => 25
    )
    body: {"id":"3933709223402151"}

    Hello, i have the same issue. Fcebook connection is ok, but facebook plugin sync only some produts. how can i understand why not sync others? All products are set as “Sync and show”, i try with new catalogue, re-connection woocommerce and facebook nut nothing change. Any solutions?

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @kikkebe!

    Sorry this hasn’t been mentioned before – your WooCommerce and other plugins are outdated. Can I ask you to fully update everything, please?

    After that, if the products are not showing, please review this documentation – https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-products-are-not-displaying-in-facebook-shop

    Let me know how you get on!

    —————————————-

    @aircrescio – please ensure you have everything updated as well, and then review this page – https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-products-are-not-displaying-in-facebook-shop – if that doesn’t resolve things, please either open a new forum thread or reach out to us at https://woocommerce.com/my-account/create-a-ticket

    Thanks,

    Why you sua is not update? I use woocommerce 5.7.1 and facebook for woocommerce 2.6.5 and i have not update into admin Dashboard. I Just try to follow that documentation but products not appare on facebook shop

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @aircrescio

    I didn’t know if you were up to date or not, this is why I asked.

    I Just try to follow that documentation but products not appare on facebook shop

    OK, if you have followed the documentation I linked to, can I ask you to reach out to us directly, mentioning that you have followed the documentation, and provide more details about what you’re seeing in the product data area, please?

    Thanks,

    All plugin are updated to last verison and also wordpress. Here WordPress status log:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://emaoutlet.it
    Site address (URL): https://emaoutlet.it
    WC Version: 5.7.1
    REST API Version: ? 5.7.1
    WC Blocks Version: ? 5.7.2
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.6.5
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.23
    PHP Post Max Size: 200 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.11-MariaDB-1:10.5.11+maria~focal-log
    Max Upload Size: 200 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.7.1
    WC Database Prefix: gle5r_
    Dimensione totale database: 22.29MB
    Dimensione dati database: 16.09MB
    Dimensione indice database: 6.20MB
    gle5r_woocommerce_sessions: Dati: 1.97MB + indice: 0.05MB + motore MyISAM
    gle5r_woocommerce_api_keys: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_order_items: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
    gle5r_woocommerce_order_itemmeta: Dati: 0.05MB + indice: 0.04MB + motore MyISAM
    gle5r_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_shipping_zone_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_actionscheduler_actions: Dati: 0.22MB + indice: 0.11MB + motore MyISAM
    gle5r_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_actionscheduler_logs: Dati: 0.54MB + indice: 0.39MB + motore MyISAM
    gle5r_aiowps_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_aiowps_failed_logins: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
    gle5r_aiowps_global_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_aiowps_login_activity: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_aiowps_login_lockdown: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_aiowps_permanent_block: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_chaty_contact_form_leads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_commentmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_comments: Dati: 0.03MB + indice: 0.02MB + motore MyISAM
    gle5r_ewwwio_images: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    gle5r_ewwwio_queue: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    gle5r_gpf_feeds: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_import_detail_log: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_import_log_detail: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_import_postID: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_iwp_backup_status: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
    gle5r_iwp_file_list: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_iwp_processed_iterator: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_newsletter: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_newsletter_emails: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_newsletter_sent: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_newsletter_stats: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_newsletter_user_logs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_options: Dati: 2.49MB + indice: 0.32MB + motore MyISAM
    gle5r_postmeta: Dati: 8.55MB + indice: 3.53MB + motore MyISAM
    gle5r_posts: Dati: 0.87MB + indice: 0.63MB + motore MyISAM
    gle5r_rank_math_404_logs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_rank_math_analytics_gsc: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_rank_math_analytics_objects: Dati: 0.06MB + indice: 0.05MB + motore MyISAM
    gle5r_rank_math_internal_links: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
    gle5r_rank_math_internal_meta: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
    gle5r_rank_math_redirections: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_rank_math_redirections_cache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_smackcsv_file_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_smackuci_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_smush_dir_images: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
    gle5r_snippets: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_statistics_exclusions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_statistics_historical: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_statistics_pages: Dati: 0.15MB + indice: 0.27MB + motore MyISAM
    gle5r_statistics_search: Dati: 0.03MB + indice: 0.03MB + motore MyISAM
    gle5r_statistics_useronline: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_statistics_visit: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_statistics_visitor: Dati: 0.34MB + indice: 0.26MB + motore MyISAM
    gle5r_statistics_visitor_relationships: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_termmeta: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
    gle5r_terms: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
    gle5r_term_relationships: Dati: 0.06MB + indice: 0.13MB + motore MyISAM
    gle5r_term_taxonomy: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
    gle5r_ultimate_csv_importer_acf_fields: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_ultimate_csv_importer_mappingtemplate: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_ultimate_csv_importer_media: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_ultimate_csv_importer_shortcode_manager: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_ultimate_post_entries: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_usermeta: Dati: 0.03MB + indice: 0.02MB + motore MyISAM
    gle5r_users: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_wc_admin_notes: Dati: 0.03MB + indice: 0.00MB + motore MyISAM
    gle5r_wc_admin_note_actions: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
    gle5r_wc_category_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_wc_customer_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_wc_order_product_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_wc_order_stats: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_wc_product_meta_lookup: Dati: 0.07MB + indice: 0.12MB + motore MyISAM
    gle5r_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
    gle5r_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    gle5r_wpmailsmtp_debug_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    gle5r_wpmailsmtp_tasks_meta: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
    
    ### Post Type Counts ###
    
    attachment: 949
    nav_menu_item: 14
    nectar_slider: 3
    page: 12
    post: 2
    product: 455
    product_variation: 537
    revision: 63
    shop_order: 41
    yith_wcan_preset: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (27) ###
    
    InfiniteWP - Client: by Revmakx – 1.9.4.12
    Akismet Anti-Spam: by Automattic – 4.1.12
    Antispam Bee: by pluginkollektiv – 2.10.0
    Autoclear Autoptimize Cache: by Theme Surgeons – 2.1.1
    Autoptimize: by Frank Goossens (futtta) – 2.9.2
    Code Snippets: by Code Snippets Pro – 2.14.2
    Disable Comments: by WPDeveloper – 2.2.1
    Facebook for WooCommerce: by Facebook – 2.6.5
    Imsanity: by Exactly WWW – 2.7.2
    Intuitive Custom Post Order: by hijiri – 3.1.3
    Salient WPBakery Page Builder: by Michael M - WPBakery.com | Modified by ThemeNectar – 6.6.0
    Google Ads & Marketing di Kliken: by Kliken – 1.0.7
    Newsletter: by Stefano Lissa
    The Newsletter Team – 7.2.7
    
    OneSignal Push Notifications: by OneSignal – 2.2.2
    PWA for WP: by Magazine3 – 1.7.38
    Salient Core: by ThemeNectar – 1.8.3
    Salient Nectar Slider: by ThemeNectar – 1.7
    Salient Shortcodes: by ThemeNectar – 1.5
    Salient Social: by ThemeNectar – 1.2
    Salient Widgets: by ThemeNectar – 1.2
    Rank Math SEO: by Rank Math – 1.0.72
    WooCommerce PDF Invoices Italian Add-on: by laboratorio d'Avanguardia – 0.7.0.20
    WooCommerce: by Automattic – 5.7.1
    WP Mail SMTP: by WPForms – 3.0.3
    WP Ultimate CSV Importer: by Smackcoders – 6.2.7
    WP Ultimate Exporter: by Smackcoders – 1.6.2
    YITH WooCommerce Ajax Product Filter: by YITH – 4.2.0
    
    ### Inactive Plugins (11) ###
    
    All In One WP Security: by Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.4.9
    
    Chaty: by Premio – 2.8.2
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
    Contact Form CFDB7: by Arshid – 1.2.5.9
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.4
    Duplicate Page: by mndpsingh287 – 4.4.4
    Jetpack: by Automattic – 10.1
    Salient Home Slider: by ThemeNectar – 1.4
    Salient Portfolio: by ThemeNectar – 1.7
    Sold Out Badge for WooCommerce: by Charlie Etienne – 2.0.10
    WP Sitemap Page: by Tony Archambeau – 1.6.4
    
    ### Must Use Plugins (1) ###
    
    InfiniteWP - Client Loader: by Revmakx –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #5822 - /negozio/
    Carrello: #5823 - /carrello/
    Pagamento: #5824 - /pagamento/
    Il mio account: #5825 - /mio-account/
    Termini e condizioni: ? La pagina non è impostata
    
    ### Theme ###
    
    Name: Salient
    Version: 13.0.6
    Author URL: https://themeforest.net/user/themenectar
    Child Theme: ? – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
    ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: salient/woocommerce/cart/mini-cart.php
    salient/woocommerce/checkout/form-checkout.php
    salient/woocommerce/checkout/review-order.php
    salient/woocommerce/checkout/terms.php
    salient/woocommerce/content-product.php
    salient/woocommerce/content-single-product.php
    salient/woocommerce/loop/add-to-cart.php
    salient/woocommerce/loop/loop-start.php
    salient/woocommerce/myaccount/form-login.php
    salient/woocommerce/single-product/product-image.php
    salient/woocommerce/single-product/rating.php
    salient/woocommerce/single-product/tabs/description.php
    salient/woocommerce/single-product/tabs/tabs.php
    salient/woocommerce/single-product/title.php
    salient/woocommerce/single-product-reviews.php
    
    ### Action Scheduler ###
    
    Complete: 892
    Oldest: 2021-09-21 14:43:22 +0000
    Newest: 2021-09-27 12:23:12 +0000
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 2
    Oldest: 2021-09-27 14:27:14 +0000
    Newest: 2021-10-01 08:38:00 +0000
    
    ### Status report information ###
    
    Generated at: 2021-09-27 12:52:46 +00:00
    

    Hey @aircrescio,

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, and more details about what you’re seeing in the product data area, please. This is so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Kind regards,

Viewing 10 replies - 1 through 10 (of 10 total)
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