Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Strawberry Jellyfish

    (@toxictoad)

    Which was the last version that was working for you?

    If you’ve just upgraded to the latest version check that the backdrops are enabled for the post types you require on the Settings > Backdrop Slideshow page , If nothing is checked, choose post or whatever tyes you need and save the settings.

    Thread Starter cesarnunes7

    (@cesarnunes7)

    Hello,

    Thank you for the quick reply.
    The version is 0.6.7 of the plugin and WordPress 4.1 version.

    This is the appearence of the website
    https://tinypic.com/r/14o3o14/8

    Thank you again

    Plugin Author Strawberry Jellyfish

    (@toxictoad)

    Ok, lets try to diagnose this.

    In wp admin, can you see the Backdrop Slideshow panel containing your image(s) somewhere under the editor on post / page edit screens?

    Are you using a custom “Containing Element” setting or just using the default body?

    Have you confirmed that the backdrops are enabled for the post / page types you want (see my first response)?

    If page is not checked in the Enable Page and Post Type Slideshows section of the settings page then you won’t see any images on pages and won’t see the Backdrop Slideshow panel on page edit pages. This was a new feature in 0.6.5 an it’s possible that your settings haven’t migrated properly. Just saving the settings should fix it, if that’s the problem.

    Hope that is some help, if it’s not resolved by changing and saving the settings then I’d really need to see all your global settings and those of any pages that should have images. Feel free to mail me if you’d prefer.

    Thread Starter cesarnunes7

    (@cesarnunes7)

    Hello,

    Yes, I can see the images under the editor. Yes, I’m using the default body
    Yes, I confirmed that is checked in the settings page.

    I tried to open the website on the firefox and internet explorer, and it is ok.
    That error only occurs on the chroome.

    Plugin Author Strawberry Jellyfish

    (@toxictoad)

    Ah, thanks for the info.

    If it’s fine for you in IE and Firefox then at least we can narrow it down to browser incomparability. It seems to be working in Chrome on all my test setups but I’ll have a poke around to see if I can see any potential causes.

    Thread Starter cesarnunes7

    (@cesarnunes7)

    Thank you for all the help.

    It seams a problem of the theme (adament theme) or chrome and not your plugin. Because on the other browsers it works.
    Thank you again for the help and the plugin

    Thread Starter cesarnunes7

    (@cesarnunes7)

    Hello,

    I saw that other person had a similar problem that you solved.

    The url of the website is here
    Please that a look to see you can help me.

    Thank you again for your great support

    Plugin Author Strawberry Jellyfish

    (@toxictoad)

    Similar to the otehr problem, adding this to your style sheet should fix it:

    body {
      position: relative;
    }
    Thread Starter cesarnunes7

    (@cesarnunes7)

    Tried that but having the same problem.

    Thank you

    Plugin Author Strawberry Jellyfish

    (@toxictoad)

    Strange, it appears to work making the change live in Chrome developer tools, maybe something else is overriding it.

    It’s difficult to diagnose further from this end I’m afraid.

    Thread Starter cesarnunes7

    (@cesarnunes7)

    Thank you for the support.

    Can I ask you to install the adament theme with your plugin to see what is making the conflict?

    Than you again for all the help and patient

    Plugin Author Strawberry Jellyfish

    (@toxictoad)

    Ok, well I installed adament free version 1.2 onto a basic WordPress 4.1 install with most recent Jellyfish Backdrop plugin 0.6.8

    See here https://demo.strawberryjellyfish.com/jellyfish-backdrop/

    It appears to work fine in all browsers I have tried including latest Chrome on windows and osx, although I did set HTML container ID/class to #content rather than body.

    If that does,’t work for you, you must have some customisations or other plugins that are interfering with it.

    Hope taht helps

    Thread Starter cesarnunes7

    (@cesarnunes7)

    Thank you for all the help,

    You have been awesome. I changed the

    I recommend you plugin for all users that want to use a image as background

    Plugin Author Strawberry Jellyfish

    (@toxictoad)

    Glad we got there in the end ??

Viewing 14 replies - 1 through 14 (of 14 total)
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