Error on the administrator

  • Resolved codigovisual

    (@codigovisual)


    1 year, 5 months ago

    In the Smart Slider 3 administration panel, when I click on edit in any of the Slides that I have created, I get an error.

    I have checked the console of the administrator page and it is showing an error in the smartslider-backend.min.js file that could be the cause.

    The error says: Uncaught SyntaxError: “” literal not terminated before end of script

    Im using: Smart Slider 3 Versión 3.5.1.16 on WordPress 6.2.2

    • This topic was modified 1 year, 5 months ago by codigovisual.
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  • Thread Starter codigovisual

    (@codigovisual)

    Attached screenshot of the console error

    • This reply was modified 1 year, 5 months ago by codigovisual.
    • This reply was modified 1 year, 5 months ago by codigovisual.
    Plugin Support Robert

    (@robertnextendweb)

    Hi @codigovisual!

    If I see correctly the error points to the “double quotation mark” character.
    This error happens when you try to use the ” character in environments enclosed in double quotation marks without escaping that character.

    However, I can’t reproduce this problem, so I assume that something modifies the contents of the file when writing it out, probably the single quotation mark characters ( ‘ ) are being replaced by double quotation mark characters (“) in some cases, or vice versa.

    So what you should try is:
    Click on the “smartslider-backend.min.js” link, it will show the contents of the file in the browser and the part where the error points to, then compare that code part with the code part in the original file. You can find that file on your FTP here:

    • wp-content/plugins/smart-slider-3/Public/SmartSlider3/Application/Admin/Assets/dist/smartslider-backend.min.js

    If you can’t seem to be able to do that, contact us directly via the ticket system:
    https://smartslider3.com/contact-us/support/
    and we will look at this problem on your site ourselves.

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