Error on rules update

  • Resolved SteveHale

    (@stevehale)


    2 years ago

    I am getting this error:

    No rules were updated. Please verify you have permissions to write to the /wp-content/wflogs directory.

    Please can you help.

    Regards

    Steve B

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @stevehale, thanks for reaching out to us.

    If you’re not seeing permission failures to either your database or files reported on your Wordfence > Tools > Diagnostics page, I would try navigating to your wp-content/wflogs folder via FTP or file manager. You should be able to delete the wflogs folder or its contents entirely and Wordfence should try to repopulate it within 30 minutes.

    It’s also worth checking that in addition to 755 permissions on your WordPress site’s directories, the process owner is also www-data.

    If you experience persistent problems with the rules.php file, you can bypass this entirely by setting Wordfence to write to the MySQLi storage engine instead of a file: https://www.wordfence.com/help/firewall/mysqli-storage-engine/

    Thanks,
    Peter.

    Thread Starter SteveHale

    (@stevehale)

    I still cannot get this to work.

    So I have moved on to another firewall….

Viewing 2 replies - 1 through 2 (of 2 total)
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