Error on Redsys website after upgrade to v4

  • After upgrading to version 4, after pressing the Pay button, you are redirected to the Redsys website with the error “Error en datos enviados. Contacte con su comercio.”

    There is no such error on version 3.0.6.

    —

    Después de actualizar a la versión 4, tras pulsar el botón de pago, se le redirige a la página web de Redsys con el error “Error en datos enviados. Contacte con su comercio”.

    En la versión 3.0.6 no aparece este error.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jose Conti

    (@jconti)

    Hi @richardferlow,

    What is your website to look exactly at the error? I think it will be because you have not yet activated PSD2, and EMV3DS in the terminal, which has been mandatory for some time. In this version, it is already mandatory to be active on the terminal.

    Hola @richardferlow,

    ?Cuál es tu sitio web para mirar exactamente el error? Creo que será porque no te han activado aún PSD2, EMV3DS en el terminal, cosa obligatoria desde hace tiempo. En esta versión ya es obligatorio que esté activo en el terminal.

    Thread Starter richardferlow

    (@richardferlow)

    I didn’t take a screenshot and didn’t write down the address, but I think the error was coming from https://sis.redsys.es

    I will try to see what you are talking about. But, I made a rollback to version 3.0.6 and the same order was successfully opened for payment at redsys.es

    Thread Starter richardferlow

    (@richardferlow)

    Screenshot

    In the terminal I see only these settings (+address and the name of our site, it did not get in the screenshot)

    Plugin Author Jose Conti

    (@jconti)

    Hi @richardferlow,

    I’m talking about WooCommerce > Settings > Payments > Redsys Lite (by Jose Conti).

    There is an option in v3.0 that is “Enable PSD2”. Is it enabled?

Viewing 4 replies - 1 through 4 (of 4 total)
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