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Resolved wpgoldfish
(@wpgoldfish)

1 year, 6 months ago

Hi, I am testing Stripe payment with the plugin. I have a product set up and when I make the payment in test mode with the 4242424242424242, future expiry date and CVV 123, I see the following error in the UI:

System was not able to complete the payment. Invalid payment amount received. Expected 15.00, got 0.00.

I also see this in error_log:

[13-Sep-2023 15:07:10 UTC] Stripe Notice: Undefined property of Stripe\PaymentIntent instance: charges
[13-Sep-2023 15:07:10 UTC] PHP Warning: stripslashes() expects parameter 1 to be string, array given in /<redacted>/wp-content/plugins/stripe-payments/includes/class-asp-process-ipn-ng.php on line 117

If I look on my Stripe dashboard, it shows a successful payment, but the plugin/WordPress site believes it has failed. I have set up the plugin and the product as in the documentation, and have also enabled reCaptcha.

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support mbrsolution
(@mbrsolution)

1 year, 6 months ago

Hi, just to confirm with you. Did you follow the instructions below?

https://s-plugins.com/complete-test-transaction-using-stripe-payments-plugin/

Kind regards.

Thread Starter wpgoldfish
(@wpgoldfish)

1 year, 6 months ago

Thanks for your prompt reply! Yes, I have followed those instructions.

Plugin Support mbrsolution
(@mbrsolution)

1 year, 6 months ago

Do you have a cache plugin running in your site or server?

Regards.

Thread Starter wpgoldfish
(@wpgoldfish)

1 year, 6 months ago

I do, but I have tried purging the entire cache, and I still get the same result. I have also tried creating an entirely new product.

Plugin Support mbrsolution
(@mbrsolution)

1 year, 6 months ago

Have you tried carrying out a live transaction? Please, give this a try and report back with any outcome.

Thank you.

Thread Starter wpgoldfish
(@wpgoldfish)

1 year, 6 months ago

I would like to avoid testing with a live transaction if possible. Is there no other way to resolve this?

Plugin Support mbrsolution
(@mbrsolution)

1 year, 6 months ago

What PHP version is running in your server? What WordPress version is running in your site?

You might also like to try the following troubleshooting steps.

https://s-plugins.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Kind regards.

Thread Starter wpgoldfish
(@wpgoldfish)

1 year, 6 months ago

Hi, the PHP version is 7.3 and the WP version is 6.0.5. I’ll take a look at the troubleshooting steps.

Viewing 8 replies - 1 through 8 (of 8 total)

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