Error on order screen

Hi @pnwfarmhousedesignco!

Thank you for reaching out.

To further check into this, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

Thanks!

### WordPress Environment ###

WordPress address (URL): https://pnwfarmhousedesignco.com
Site address (URL): https://pnwfarmhousedesignco.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.84.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.35-MariaDB-log
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wpno_
Total Database Size: 80.65MB
Database Data Size: 69.59MB
Database Index Size: 11.06MB
wpno_woocommerce_sessions: Data: 6.02MB + Index: 0.19MB + Engine InnoDB
wpno_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpno_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpno_woocommerce_order_itemmeta: Data: 0.23MB + Index: 0.23MB + Engine InnoDB
wpno_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpno_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_actionscheduler_actions: Data: 1.02MB + Index: 0.84MB + Engine InnoDB
wpno_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_actionscheduler_logs: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wpno_aioseo_cache: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wpno_aioseo_notifications: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpno_aioseo_posts: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
wpno_ce4wp_abandoned_checkout: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_ce4wp_contacts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_comments: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wpno_fontsampler_fonts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_fontsampler_sets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_fontsampler_sets_x_fonts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_fontsampler_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_mv_creations: Data: 0.27MB + Index: 0.06MB + Engine InnoDB
wpno_mv_images: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wpno_mv_nutrition: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_mv_products: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_mv_products_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_mv_relations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_mv_reviews: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_mv_revisions: Data: 2.52MB + Index: 0.02MB + Engine InnoDB
wpno_mv_settings: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpno_mv_shapes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_mv_supplies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_options: Data: 20.27MB + Index: 0.34MB + Engine InnoDB
wpno_postmeta: Data: 13.52MB + Index: 4.00MB + Engine InnoDB
wpno_posts: Data: 5.52MB + Index: 0.47MB + Engine InnoDB
wpno_redirection_404: Data: 0.16MB + Index: 0.04MB + Engine MyISAM
wpno_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_redirection_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_redirection_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_sbi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_sbi_feed_caches: Data: 0.10MB + Index: 0.01MB + Engine MyISAM
wpno_sbi_instagram_feeds_posts: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpno_sbi_instagram_feed_locator: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_sbi_instagram_posts: Data: 0.07MB + Index: 0.00MB + Engine MyISAM
wpno_sbi_sources: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpno_shortpixel_folders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_shortpixel_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_shortpixel_postmeta: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
wpno_shortpixel_queue: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpno_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_termmeta: Data: 0.28MB + Index: 0.38MB + Engine InnoDB
wpno_terms: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wpno_term_relationships: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
wpno_term_taxonomy: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wpno_usermeta: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
wpno_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpno_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_wcpdf_packing_slip_number: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpno_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpno_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
wpno_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpno_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpno_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpno_wc_product_meta_lookup: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
wpno_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wfconfig: Data: 3.32MB + Index: 0.01MB + Engine MyISAM
wpno_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wffilemods: Data: 5.42MB + Index: 0.66MB + Engine MyISAM
wpno_wfhits: Data: 0.40MB + Index: 0.05MB + Engine MyISAM
wpno_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpno_wfknownfilelist: Data: 3.88MB + Index: 0.20MB + Engine MyISAM
wpno_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wflogins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wfpendingissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpno_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_wfstatus: Data: 0.11MB + Index: 0.06MB + Engine MyISAM
wpno_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpno_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpno_yoast_indexable: Data: 2.42MB + Index: 0.95MB + Engine InnoDB
wpno_yoast_indexable_hierarchy: Data: 0.14MB + Index: 0.20MB + Engine InnoDB
wpno_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpno_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpno_yoast_prominent_words: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpno_yoast_seo_links: Data: 0.13MB + Index: 0.06MB + Engine InnoDB
wpno_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 734
customize_changeset: 125
custom_css: 2
custom_dns: 1
dns_revision: 1
elementor_library: 1
feedback: 920
global_product_addon: 1
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
jp_vid_sitemap: 2
mv_create: 3
nav_menu_item: 27
oembed_cache: 20
page: 17
post: 9
product: 503
product_variation: 98
revision: 352
shop_coupon: 6
shop_order: 120
shop_order_refund: 4
wpforms: 2
wp_block: 4
wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Akismet Anti-Spam: by Automattic – 5.0
EditorsKit: by Munir Kamal – 1.33.7
Facebook for WooCommerce: by Facebook – 2.6.18
Fontsampler: by Underscore – 0.4.14
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.7.0
Smash Balloon Instagram Feed: by Smash Balloon – 6.0.6
Jetpack: by Automattic – 11.1.2
Media Library Assistant: by David Lingren – 3.01
Create by Mediavine: by Mediavine – 1.9.1
WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 3.0.3
Really Simple SSL: by Really Simple Plugins – 5.3.2
Redirection: by John Godley – 5.3.0
Regenerate Thumbnails Advanced: by ShortPixel – 2.4.0
Shareaholic - Easily Grow and Engage Your Audience: by Shareaholic – 9.7.6
ShortPixel Image Optimizer: by ShortPixel – 5.0.7
Tasty Pins: by WP Tasty – 1.9.1
WooCommerce Payments: by Automattic – 4.4.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0
WooCommerce Product Add-ons: by WooCommerce – 5.0.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.2
WooCommerce: by Automattic – 6.7.0
Wordfence Security: by Wordfence – 7.5.11
Yoast SEO: by Team Yoast – 19.4
WPForms Lite: by WPForms – 1.7.5.3

### Inactive Plugins (1) ###

Smush: by WPMU DEV – 3.10.3

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #251 - /shop/
Cart: #253 - /cart/
Checkout: #255 - /checkout/
My account: #3159 - /my-account/
Terms and conditions: #94 - /about/

### Theme ###

Name: Storefront
Version: 4.1.1
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://pnwfarmhousedesignco.com
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? No

### Store Setup ###

Country / State: United States (US) — Washington

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds

PayPal Reference Transactions Enabled: ? No
Cash on delivery: products

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-27 16:17:36 -07:00
Options: ?
Notes: 97
Onboarding: completed

### WooCommerce Payments ###

Version: 4.4.0
Connected to WPCOM: Yes
Blog ID: 195914996
Account ID: acct_1JHbQ22EQHoq273l

### Action Scheduler ###

Complete: 1,947
Oldest: 2022-06-25 14:54:48 -0700
Newest: 2022-07-26 11:25:40 -0700

Failed: 5
Oldest: 2020-10-27 14:03:13 -0700
Newest: 2022-03-09 15:11:48 -0800

Pending: 9
Oldest: 2022-07-26 12:10:24 -0700
Newest: 2022-08-28 14:29:10 -0700

### Status report information ###

Generated at: 2022-07-26 11:36:39 -07:00

• This reply was modified 2 years, 7 months ago by pnwfarmhousedesignco.

Hi there,

Thanks for getting back to us.

It looks like the issue is coming from the Yoast SEO plugin. Can you try to deactivate the extension temporarily and see if it resolves the issue?

If it does, please contact with Yoast SEO support, and see if they have any solution for this.

Best,

Thank you for sending the system status report; it is helpful.

I can see that you have installed the Yoast SEO: by Team Yoast – 19.4 plugin on your site; it could be the culprit of the issue.

As a first step, please try deactivating that plugin and check if it helps to solve the issue.

If it persists, please try performing a full conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the issue persists.

If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

You can find a more detailed explanation of how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

Let us know how that goes for you!