• Hi there, I’m kind of at my wit’s end here, and I don’t know where else to ask.

    There’s an error that appears on the front page of my site, but not on any of the other pages. It happens regardless of which page I set to be the front page.

    The URL is https://www.projectbase.eu/

    Two errors are created:

    TypeError: offsetArray[0] is undefined
    TypeError: offsetArray[nearIndex] is undefined

    And I have no idea how to fix them. I’ve tried disabling all plugins, but that didn’t work.

    If anyone could help, I’ll be eternally grateful!

    Thanks for reading this,
    Russ

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter russclem

    (@russclem)

    Thanks for your time Tara.

    – I have removed all caching plugins completely, and tested the page on a brand new install of Windows 10. The error remained.

    – I have tried deactivating every plugin, and the error remained. However, my theme won’t allow me to deactivate three Cherry plugins, so they stayed active. I have updated the Cherry plugins.

    – Switching to the default 2015 theme got rid of the problem.

    So I’m guessing it’s something to do with the theme?

    Russ

    Thread Starter russclem

    (@russclem)

    Okay, I just renamed those three Cherry plugin folders so they’d be deactivated, and still the error remained.

Viewing 3 replies - 1 through 3 (of 3 total)
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