Error on menu display for desktop

  • Resolved nakobus

    (@nakobus)


    2 months, 1 week ago

    Hello, I have been facing this issue for a while, It used to happen when I left the WordPress Admin not logged into for 4+ days [not making any editing on my site]

    ERROR: >>>When a desktop visitor >>>lands on my website page >>>the expanded mobile menu first loads briefly and >>>disappears after some seconds[This also appears on reloading the page]

    It used to disappear immediately after purging/deleting the cache

    And used to only affect the home page only but not other pages

    SCREENSHOT of mobile menu error loading on desktop visitor’s page

    • But now, the error is affecting all pages
    • It usually affects pages/posts that get high traffic/many visitors
    • Even if I delete the cache, the error remains for some time
    • The error then disappears[for like 2 hours] and reappears[for like 20 minutes] suddenly
    • Some times the error does not reappear on some pages
    • This makes it difficult for support to see the error on a live page because by the moment you reply to the support, the error might have disappeared and reappers after.

    MY WEBSITE CREDENTIALS

    Latest version of Astra Theme

    My site is link here

    Report number : VSWHEELD

    Latest WordPress version

    Latest version of Litespeed cache plugin

    This is affecting my site traffic as many visitors immediately leave the site after getting this annoying error. PLEASE HELP, THANKS

    • This topic was modified 2 months, 1 week ago by nakobus.
Viewing 16 replies (of 16 total)
  • Plugin Support qtwrk

    (@qtwrk)

    then it might be not related to JS & CSS optimization , let’s narrow down which option that exactly is first.

    if you completely disable JS and CSS options , did it work ?

Viewing 16 replies (of 16 total)
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