error on manual date change

Hi there, thank you for reaching out to Paid Memberships Pro.

Do those members still have an expiration date set on their profile even after they would have expired?

Please navigate to your Site Health information found under Tools > Site Health > Info and scroll down to Paid Memberships Pro.

Locate the pmpro_cron_expire_memberships cron under Cron Job Status and ensure that it has a recent date of a day or two ago – if anything more, please deactivate and reactivate PMPro to reset the cron and expirations should run as expected again.

As you say the expiry date of the cron was 14-12-23, I have deactivated and activated and the date has been modified. But it still does not restrict access to expired members.

Thank you very much for your contribution but the solution didn’t work.

Spanish

Tal como dices la fecha de expiración del cron era 14-12-23, he desactivado y activado y se ha modificado la fecha. Pero sigue sin restringir el acceso a miembros expirados.

Muchas gracias por tu aporte pero la solución no ha funcionado.

Do those users have expiration dates set on their accounts? Note that the expiration cron will only run once a day – you can force it to run manually by installing a plugin such as WP Crontrol which allows you to run it after testing and setting a new profile date to yesterday or similar.

Because there have not been any recent updates to this topic, we will be changing the status to resolved.

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