Error on Dashboard

  • chargeup

    (@chargeup)


    3 years ago

    All sites with Elementor Pro are showing the following error in developer tools on the dashboard. I sent an email to forward this to your development team. Customer service is giving pushback. I know this isn’t Elementor Pro, but can you please forward this to the proper team to fix? Thanks.

    admin.min.js?ver=3.6.2:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘MenuHandler’)
    at new _default (admin.min.js?ver=3.6.2:2:32508)
    at admin.min.js?ver=3.6.2:2:73296
    at admin.min.js?ver=3.6.2:2:73391
    at admin.min.js?ver=3.6.2:2:73395

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    If you are an elementor Pro user and you contacted us, then it is in the works.

    We are aware of some bugs and are working on them.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    All sites with Elementor Pro

    @chargeup I have archived your new topic. You are an Elementor Pro user.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @chargeup I have archived your reply and flagged your account for moderation.

    You are an Elementor Pro user. Do not seek Elementor support here, use the support option you paid for with that commercial product.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://my.elementor.com/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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