error on contact form page

  • Resolved jarwu

    (@jarwu)


    3 years, 7 months ago

    Hello,
    I have found out last time that reCaptcha is not visible for individuals which try to send message by contact form, and when try to send message they see information about error on page.
    The solution is to refresh page in browser but for persons which don’t know that it not works.
    It looks that on Firefox, Chrome, and Edge.

    Maybe it is compatibility problem with new version of WP, or maybe something different. I use Wp Super Cache and Autoptimize Plugins.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    It looks like you have WP Super Cache installed. We recommend clearing the caching here either on this specific page or sitewide. We’ve gotten reports that caching plugins are caching an old version of the recaptcha-controls script included in this plugin and suspect this is the same issue. So far, cache clearing has been the solution.

    If you find this does not work we recommend reaching out to WP Super Cache and seeing if there’s a way to exclude the wpcf7-recaptcha-controls script to the cache exclusion list. Hopefully the above helps solve your issue. Should you find that it does not or have any further questions please reply to this thread and we can assist you further. Have a wonderful rest of your week!

    Thread Starter jarwu

    (@jarwu)

    thank you for informations
    have a nice day

Viewing 2 replies - 1 through 2 (of 2 total)
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