• Resolved mohamedzaky

    (@mohamedzaky)


    hi i faced error on billing form on checkout page cannot write name details – also phone and email

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Diana Burduja

    (@diana_burduja)

    Would you deactivate the Multi-Step Checkout for WooCommerce plugin for a moment, is the phone/email field writable?

    Would you deactivate the Order Delivery Date for WooCommerce plugin for a moment and keep the Multi-Step Checkout for WooCommerce plugin activated on the website, is the phone/email field writable?

    Thread Starter mohamedzaky

    (@mohamedzaky)

    hi diana
    if i deactivate the multi step checkout plugin the phone and email are writable
    and if i kept multi step checkout and deactivate the order delivery date plugin the phone and email are writable
    so there is conflict between 2 plugins

    Plugin Author Diana Burduja

    (@diana_burduja)

    In fact there is no conflict between the two plugins. The error shows up only when the two plugins AND the Elessi theme are installed together on the website.

    Right now the two plugins are deactivated on the linked website. Let me know when you have them activated again, so I can have a look at the website’s HTML and help you by suggesting a CSS rule.

    Thread Starter mohamedzaky

    (@mohamedzaky)

    hi diana
    i activated the plugins please check now also please i need to hide header and footer on checkout page how?

    Thread Starter mohamedzaky

    (@mohamedzaky)

    reminder

    Plugin Author Diana Burduja

    (@diana_burduja)

    Adding the following CSS rule to the website should solve the issue:

    #orddd-lite-checkout-fields {
      width: 100%;
      float: left;
    }

    You can use the “WP Admin -> Appearance -> Customize -> Additional CSS” page to add the CSS rule.

    Thread Starter mohamedzaky

    (@mohamedzaky)

    hi diana
    this code didnot solve the error
    please double check

    Thread Starter mohamedzaky

    (@mohamedzaky)

    hi diana

    1- this code didnot solve the error
    please double check
    2- want to rearrange the multi steps to make order review first step and second step billing information third step payment

    Plugin Author Diana Burduja

    (@diana_burduja)

    The phone and email fields seems to be clickable and writable now on your website. That is valid both in Firefox and Chrome. Could you explain what you mean by “it did not solve the error”?

    Thread Starter mohamedzaky

    (@mohamedzaky)

    Thanks diana for great support i deleted the cache and its work good now thanks again
    Please if you can help me on these
    I want to move the form of select store to deliver or pickup to be exactly down the choice of delivery or pickup on billing form

    https://drive.google.com/file/d/1rUgMVGqePYfN9dwHty-CK-oUd7C8f-OX/view?usp=drivesdk

    Plugin Author Diana Burduja

    (@diana_burduja)

    The select store to deliver field is placed there by the WooFood plugin. It is in the same place, regardless if the Multi-Step Checkout plugin is present on the website or not.

    Wouldn’t it make more sense to ask the support team of the WooFood plugin on how to place the select store field somewhere else within the checkout form?

    Besides, the WooFood plugin is a commercial plugin and I don’t have access to its source, so I cannot test or give you instructions on how you could move the field.

    Thread Starter mohamedzaky

    (@mohamedzaky)

    hi diana
    sorry for disturbing but i faced the error again of first name and last name not clickable

    Thread Starter mohamedzaky

    (@mohamedzaky)

    hi diana
    sorry for disturbing butkindly note that when disable woofood plugin i faced the error again of first name and last name not clickable

    Plugin Author Diana Burduja

    (@diana_burduja)

    Right now the first and last not are clickable on both the Arabic and English version of the checkout page, on both Firefox and Chrome. But the WooFood plugin is activated on the website. Would you deactivate the WooFood plugin so I can see the error?

    Thread Starter mohamedzaky

    (@mohamedzaky)

    hi
    i disabled woofood plugin please check now

Viewing 15 replies - 1 through 15 (of 17 total)
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