• Resolved seds94

    (@seds94)


    Hi,
    Despite the 1.1.7 update, when adding a video, the title emits this error as is in the field:
    <h1>Erreur lors de la connexion à la base de données</h1><p>Cela signifie soit que l’identifiant ou le mot de passe dans votre fichier <code>wp-config.php</code> n’est pas correct, soit que le serveur de base de données à l’adresse <code>#####.mysql.db:3306</code> ne peut pas être contacté. Cela peut signifier que votre serveur de base de données ne fonctionne plus.</p><ul><li>Confirmez-vous utiliser le bon identifiant et le bon mot de passe ?</li><li>Confirmez-vous avoir saisi le bon nom d’h?te (hostname) ?</li><li>Confirmez-vous que le serveur de la base de données fonctionne ?</li></ul><p>Si vous ne connaissez pas ces termes, vous devriez probablement contacter votre hébergeur. Si vous avez toujours besoin d’aide, vous pouvez toujours vous rendre sur les <a href="https://wpfr.net/support">forums d’entraide de WordPress</a>.</p>

    Then, I remove it and add a image from media gallery and thie error still appears. Only after several attempts, emptying the cache and reloading the page several times, I managed to load an image.

    There’s no problem from SQL serveur connexion. How to do, how to fix it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear seds94.

    Thank you for contacting us. Our team is always ready to help you.

    We are testing and do not see the problem. Please can you take a screenshot of the problem to understand where is the problem coming from.?

    You can give a link to your site where we can see the plugin gallery.

    Waiting for your reply.

    Thread Starter seds94

    (@seds94)

    Hello, I don’t understand, today there is no more problem, maybe because I changed the .htaccess file earlier.
    Could this have an impact when the error message talks about database access?

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear seds94.

    Yes. May be. Have you had this problem before?

    Please, you can change the old one and see if there is a problem or not. We have been testing for more than a few hours and we don’t get such an error.

    Thread Starter seds94

    (@seds94)

    Hello,
    So sorry, what was I thinking? the title doesn’t emit error, image field does, when I add youtube video with url, and even when i set image from gallery not depending on .htaccess

    I don’t understand. I just tried several times, changing .htaccess. In my last message I probably had better luck. The error is actually random. About 9/10, the image generates this error, with the youtube url or from the gallery

    • This reply was modified 2 years ago by seds94.
Viewing 4 replies - 1 through 4 (of 4 total)
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