Error on 5% of Backup Creation

Hi @alexschneider_ru ,

Thanks for contacting Duplicator support!

Could you please let me know which PHP, Duplicator, and WordPress version do you use?

To properly diagnose the issue, could you please upload the package build log to an uploading platform and provide me its download link?

For instructions, please see:

? ? – How do I read the package build log?
? ? –?https://duplicator.com/knowledge-base/how-do-i-read-the-package-build-log/

NOTE: The Duplicator log files include sensitive information about your site that shouldn’t be published publicly. So, please consider checking the log file and remove any sensitive data before uploading it.

I’m looking forward to your reply!

Thanks!

Hi,

Here is the log https://c2n.me/4itrifl.zip

And this is the error message after (unsuccessful) backup creation https://c2n.me/4itroFQ.png

• This reply was modified 1 year, 10 months ago by alexschneider_ru.

Hi?@alexschneider_ru?,

I’m not able to download the log file. Could you please check that?

You already answered this through my ticket on the site. Thanks.