• Resolved prycision

    (@prycision)


    Good day, we have bought and installed the theme “CaLeader – Car Dealer WordPress Theme”.

    All the plugins are installed and the purchase code has been entered.
    We are getting an Error: OK (200) when trying to import the demo content.

    Your urgent response would be highly appreciated.

    Regards
    Prycision

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Gregor Capuder

    (@capuderg)

    Hi @prycision,

    I suspect that nothing got imported, right?

    I don’t have access to this theme or their import files…

    Please contact your theme support about this issue. It might be that the import files are old/corrupted and cause this issue (maybe the import XML file has an empty first line? -> I’ve seen this problem causing issues before).

    Maybe another user already reported this issue to them and they know exactly what is causing it.

    Anyway, let me know their reply. Maybe it’s something we can detect in the plugin and provide a better error message for those cases.

    Take care!

    Thread Starter prycision

    (@prycision)

    Good morning Gregor,

    It is all sorted thanks so much for your help.

    Regards
    Prycision

    Plugin Author Gregor Capuder

    (@capuderg)

    Hi @prycision,

    could you please let us know what the cause for this issue was? How did you resolve it?

    Any info on this would be really appreciated, so we can maybe improve our plugin.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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