Error ocurred: Gateway Timeout URL: site.com/admin.ajax.php Code.504

  • I’m using the Accept Stripe Payments plugin so I have configured the live key pair so I am getting an error when trying to process the payment and it takes a long time.

    “Error ocurred: Gateway Timeout URL: site.com/admin.ajax.php Code.504”


    I’m using the following versions:

    Accept Stripe Payments Plugin version: ?2.0.73

    WordPress: 6.1.1

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, have you spoken to your host support team about this error? This is a server type error message. Something is causing the gateway to timeout when processing the payment. This can be caused by a cache system interfering with the payment process.

    Kind regards.

    @mbrsolution I currently have the WP-Optimize plugin active to purge cache, could this be interfering?

    Plugin Support mbrsolution

    (@mbrsolution)

    Yes, that could cause an issue if you don’t exclude the cart page from getting cached. Also, check your server log files. They might also share some information regarding your error.

    Kind regards.

    I have managed to solve it with your advice on disabling cache. THANK YOU

Viewing 4 replies - 1 through 4 (of 4 total)
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