Error occurred while updating SpamFireWall local base

Well, the development group will investigate this case within a few days.

Thank you all for your patience.

Be well,

What about new changes in the dev version?

https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip

Please, check how it works installed.

The issue is not global, but some clients facing it…

Best regards,

I would rather wait until you find source of the issue. Thanks.

• This reply was modified 4 years, 8 months ago by wprun.

We have found the source. All the changes included in the dev version.

Please, install this version https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip

Tell me if it does help. I strongly doubt it does not:)

Ah that fixed it, thank you.
I assume this fix will be in the next update ?

Of course, it will. The new release will be pushed today.
Be well,

New release 5.141.2 has been issued. All the fixes are included.

Best regards,

Hello! Version 5.141.2. I have this message when saving settings:
Errors:
2020-07-08 13:41:07: Error occurred while updating SpamFireWall local base. Error: COULD_NOT_OPEN_REMOTE_FILE_SFW.
Deactivated\activated, but it did not help.

Hello @dmche

Did you try the option “Full deactivation” at the bottom of the plugin settings?

Please, check if it helps.

Be well,

Yes, “Complete deactivation” helped. Many thanks!

This option recreates the plugin tables and it’s content. So it must help. We are glad it is so.

Best wishes,

Full deactivation and reinstall worked for me. Thanks.

I am getting the same error on the most recent version, just installed for the first time on 2 sites today:

2020-07-29 10:06:37: Error occurred while updating SpamFireWall local base. Error: NO_FILE_URL_PROVIDED

Hello,

Thank you, we will check this and contact you within 24h

I am also getting the same error on a fresh install. I tried completely deactivating/deleting/reinstalling and got the same result:

2020-07-29 16:09:31: Error occurred while updating SpamFireWall local base. Error: NO_FILE_URL_PROVIDED

The error does not appear until after I click the “automatically get access key” button.